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Some of the most common problems (and the downtime associated with them) can be prevented by watching for and avoiding the following:
If you need to unlock a door or panel, wait until all current plates are imaged and ejected from the device.
The output device has an interlock system that protects you against
injury from laser radiation and moving mechanical parts. If you open a
door or panel while the output device is operating, the interlock system
halts all mechanical activity and removes power from the laser.
The device will not resume operation until you close and lock all doors
and panels and click Resume in
the recovery message.
The output device cannot detect plates that are in the wrong orientation
or wrong position.
When you are manually loading plates, use the media alignment labels to
precisely position the media.
When you are loading plates into a multi-cassette unit (MCU), ensure that:
You are loading the plates that have been configured for the cassette (see Obtaining status information for a cassette)
Plates are in the correct orientation and position
The cassette is not overloaded
For more information, see the loading procedures in the operator guide for your device.
When Print Console sends a job to the output device, it specifies the media size that the device must use for the job. A prompt appears in Print Console, letting you know which plate to load. If you load a plate that is the wrong size or wrong orientation for the job (either on the load ramp or in an MCU cassette), you must eject the plate and load the device with a plate that matches the media size specified in Print Console.
If the Thickness value is not correct, the image will be scaled incorrectly.
If the Around drum length and Along drum length are different for loading plates on the output device and on the press, you may have problems. See General parameters in the Media tool.
When the slip sheet bin is full, it begins to obstruct the operation of the device. The device will suspend operation and Print Console will display a recovery message instructing you to empty the slip sheet bin.
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