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A plate or slip sheet needs to be removed from the fetcher or slip sheet bin area.

Important: Do not start the recovery procedure until all the media not affected by the error have been ejected (the device is in idle state).

To correct the error:

  1. Open the top cover and/or rear door on the slip sheet bin.

  2. Remove the plate from the fetcher and remove the slip sheet under the plate.

    CAUTION: Wear protective gloves when handling plates. Plate edges can be sharp. Failure to wear protective gloves can result in injury.

  3. Close the top cover and/or rear door on the slip sheet bin.

  4. Click Media Removed.

If the error occurred on the second plate of a dual plate job, the first plate is ejected to the load table. Use this procedure to release the plate. To view a short video of the procedure, see Magnus: Releasing the plate.

To release the plate:

  1. When prompted, pull out the load table.

  2. Press and hold the Load Table button to start the plate or plates moving toward the front of the output device. There are two buttons available, one on either end of the load table.

  3. Release the Load Table button when you can see or reach the plate.

  4. Remove the plate from the load table.

    CAUTION: Wear protective gloves when handling plates. Plate edges can be sharp. Failure to wear protective gloves can result in injury.

  5. Click Media Removed.

  6. Close the load table.