Error Message:

MISC: Workstation communications lost

Applies to:

• All

Service Information:

The workstation sends a "watchdog" command at regular intervals to test the serial interface to the recorder. If the time between these watchdog commands is too great, this error is reported every 30 seconds until another watchdog command is received. The watchdog timeout is determined by the "set sys wd" parameter and currently defaults to 2 minutes (the workstation usually sends watchdogs every 30 seconds). Note that the recorder will not report this error if it has never received a watchdog since startup; it assumes it is operating "standalone".

Check to see the workstation is working properly. Also check the serial cable path from the workstation to platesetter recorder backplane. If neither of these seem to be the problem, the MPE should be reseated.

Operator Action:

Check to see if the workstation is working properly. Also check the serial cable from the back of the workstation to the recorder. If neither of these seem to be the problem, the workstation and recorder should be rebooted. This error will be reported every 30 seconds while the problem persists.

Cause:

• Workstation crashed or rebooted
• Serial cable path from the workstation to the recorder backplane is faulty
• MPE is not seated properly

See Also:

• NVS: sys wd
• Other: Troubleshooting information