Error Message:

MISC: Flash memory program failed

Applies to:

• All

Service Information:

An attempt to program a Flash byte failed. After the manufacturer's programming algorithm was followed, the target memory location does not contain the desired value. The Flash part could be defective, or the MPE's Flash voltage generator could be defective. Also, if the downloaded file is too large for the flash part this error could be reported.

Try the file on a different MPE that contains identical Flash parts and BOOT EPROM version. If the file downloads successfully, either a Flash part or the MPE Flash voltage generator is defective. If the file does not download successfully on the new MPE, check with a firmware programmer to see if the file is too large for the Flash parts.

Operator Action:

Record error message and contact Creo Service

Cause:

• Flash part defective
• File too big for Flash part
• Flash voltage generator on MPE defective

See Also: