Error Message:

WSCOMM: Defined WS command is currently unsupported

Applies to:

• All

Service Information:

The workstation has sent a command that is not recognized by the recorder. If the workstation is connected and operating correctly, the recorder firmware is likely not up-to-date. This error is slightly different than the "Invalid command letter" error in that the recorder recognizes the command as defined but unsupported.

The workstation should be checked to ensure that it is working properly. Check that the serial interface cable is connected to the correct port on the workstation. If these are ok, the workstation software release notes should be checked for the minimum recorder firmware version. The firmware should be upgraded accordingly.

Operator Action:

Record error message and contact Creo Service

Cause:

• Workstation software malfunctioning
• Serial interface cable connected to wrong port on workstation.
• Workstation software and recorder firmware versions are not compatible.

See Also: