Error Message:

WSCOMM: Specified image ID is already active

Applies to:

• All

Service Information:

A new image command has been received from the workstation that uses an image ID already active in the recorder. This error can occur when the workstation is rebooted while the recorder is working on an image, or if the recorder is operated from the diagnostic monitor. This error will also be reported if the recorder and workstation become unsynchronized through other sequences of events.

It is best to re-boot the workstation and recorder if possible. If this error is reported after the workstation was re-booted and the recorder wasn't, or if the recorder has been operated through the diagnostic monitor, then no further action other than re-booting is necessary. Otherwise, the debug log containing the events leading up to the error should be saved and forwarded to the responsible firmware programmer.

Operator Action:

Re-boot the workstation and recorder. If this error occurs more than once, report the details to Creo service.

Cause:

• Workstation rebooted while images are active
• Recorder operated independantly from workstation through the diagnostic monitor
• Possible firmware bug

See Also: