Error Message:

WSCOMM: Workstation software error - Out of sequence packet received

Applies to:

• ALL

Service Information:

The workstation software (PrintConsole) sends a packet with out-of-sequence packet number during the head media parameter load (HL) command. This may be due to a PrintConsole bug. Obtain the workstation log and contact the PrintConsole Development team.

Operator Action:

Call CreoScitex Response Center.

Cause:

• The B<x> parameter in the HL command has x different than the previous x+1.

See Also: