Error Message:

MSG: <task name> timed out while waiting for command <hex command code>

Applies to:

• All

Service Information:

A command did not complete within the expected time. This could be due to the firmware improperly handling a fault in a subsystem, i.e. the head is having trouble moving an actuator but the firmware does not wait for it to report an error. Attempt to determine which command or subsystem is the source of the timeout. If possible, troubleshoot the subsystem using diagnostic monitor commands. In any case, please report this error to the responsible firmware programmer.

Operator Action:

Record error message and contact Creo Service

Cause:

• Faulty subsystem improperly handled by firmware.
• Firmware bug

See Also: