Error Message:

DRUM: Encoder counted extra ticks

Applies to:

• All

Service Information:

If the index is detected after the internal counter passes the maximum value (20000 for Heidenhain encoders; 36000 for Creo encoders), then the drum is shut down and this error is reported.

Operator Action:

Resume and report to Creo Response center.

Cause:

• Firmware error causing the index processing to be delayed.
• Weak index pulse.
• Imaging at high speeds (higher than 300rpm) with a Heidenhain encoder on 3244 Trendsetters.

See Also: