Error Message:

CARRIAGE: Unexpected error: 0x%x

Applies to:

• All

Service Information:

This error indicates a problem with the firmware state machine that handles the acceleration and deceleration of the carriage when plotting. This state machine depends on reliable signals from the DPE and MPE, so this error could indicate a problem with either board or with the signals' paths to the MPE and ALE.

The MPE, DPE and ALE should all be re-seated. If the error persists, record the hexadecimal number reported with the message and contact the responsible firmware programmer. These three boards should also be replaced, if possible, one at a time.

NOTE: As of carriage module V1.03 the carriage parameter psteps must be set to 32. A carriage psteps wrongly set to a number greater than 32 is the most likely cause of this error. This error was replaced by the more descriptive error 7017 in carriage module version V2.10.

Operator Action:

Record error message and contact Creo service

Cause:

• Corrupted DPE signals or invalid nvs parameters.
• Firmware bug in the carriage stepper state machine

See Also: