Error Message:

EHBOOT: incorrect version length

Applies to:

• All

Service Information:

The head is not responding correctly to a programming command. Check the head and MPE firmware release notes for any version incompatibilities.

Check the EH-BP cable and the head's power supplies.

The recorder should be reset and the command sequence re-attempted. If the error persists, the head's digital electronics may be faulty.

Operator Action:

Record error message and contact Creo Service

Cause:

• Head and MPE firmware version incompatibilities.
• EH-BP cable faulty
• Head power supplies faulty
• Head digital electronics faulty

See Also: