Error Message:

ALE: STEP : axis 2 timed out while moving

Applies to:

• Trendsetter_400/800_Auto

Operator Action:

First try selecting the RESUME button on the workstation dialog box a few times. If this does not make the problem go away, then make sure that the unload traveller is not stuck. Try moving the traveller by hand and select the RESUME button again. If the problem persists, then Creo Service should be called.

Service Information:

This error occurs when the stepper motor takes longer to complete a MOVE or JOG command than the time specified by the altim cmd parameter.

The stepper is taking too long to complete a MOVE or JOG command. The traveller may be obstructed, the stepper motor or amplifier may be damaged, the timeout may be set too short, or the motor speed values may be incorrect.

The sensor status may be checked by using the TABLE command. The sensor status should read TRUE if the sensor is activated.

Cause:

• The traveller is obstructed by something.
• Faulty stepper motor or drive amplifier.
• Incorrect timeout value (altim cmd).
• Motor speed parameters are set incorrectly (aldrv 2 fr).
• Broken sensor wiring.

See Also:

• Command: table
• Command: resume
• NVS: altim cmd
• NVS: aldrv fr