Error Number: 15385


Error Message:

ALE: No media detected or media jammed in cassette, check cassette tray or reseat media.


Applies to:

  • Trendsetter_400/800_Proofing

Operator Action:

Place the media (donor or receptor) in the cassette and select RESUME from the workstation dialog box. If media is in the cassette, check whether they are jammed such that the VR cannot pick it off from the cassette. If the problem persists, call Creo service.


Service Information:

Make sure the donor or receptor is in the cassette, and the VR home position is properly adjusted.


Cause:

  • The VR vacuum failed to rise to the threshold, likely due to an empty cassette. The failure might also caused by an improperly adjusted VR home position.

See Also:


Go to CTP Firmware Error Index Page

Go to CTP Firmware Error Search Page

Go to CTP Firmware Main Page


Creo CTP F/W Error Code Documentation / ctp_firmware@creo.com / Updated: Tue May 14 20:01:42 2002 PST