Error Message:

IMAGE: Proofing receiver already loaded

Applies to:

• Trendsetter_400/800_Proofing

Service Information:

The workstation has launched a proof but the recorder has detected that there is already a receiver on the drum by testing the plate_loc d proofer_status flag. When this flag is 2, the recorder thinks there is a receiver on the drum. The workstation should have unloaded it at the end of the last proof by issuing a WORKSTATION_PROOF_END command but for some reason it didn't.

If there is a receiver on the drum, try to unload it from the workstation. If there is not a receiver on the drum this error is possibly a firmware bug. Manually reset the flag. "set state plate_loc d proofer_status 0" Get the monitor log and report it to the responsible firmware developer.

Operator Action:

Record error message and call Creo Service.

Cause:

• Proofing reciever not unloaded. Possible workstation sw error. Check the debug file to see if an END_PROOF command was sent by the workstation ( you will see the command E x where x is the image number ). If not, it is a workstation sw error. If it was sent, investigate why it was ignored.
• Unload cycle ignored by the recorder. The unload will be ignored if the "set sys load" parameter is 0. This flag should always be 1 in normal operation.
• Possible firmware error. Proofer_status in plate_loc d table was not cleared when the receiver was unloaded. Check the monitor log to see if the unload was ignored. It's possible that "set sys load " is 0 which prevents the machine from unloading the receiver.

See Also:

• NVS: sys load