Error Message:

HEAD: won't come online

Applies to:

• All

Service Information:

The exposure head is not responding. The exposure head to backplane (EH-BP) cable should be checked. The exposure head's digital board should also be checked (parameters stored in EEPROM must be restored if the board is swapped). Check that the board has +5V. The MPE may also be faulty.

Operator Action:

Reboot the platesetter. Even if this error does not happen again, please report it to Creo Service as the Platesetter may need servicing.

Cause:

• Faulty EH-BP (exposure head to backplane) cable
• Exposure head digital board faulty or not mounted correctly
• Faulty MPE

See Also: