Error Message:

HEAD: library call failed

Applies to:

• Thermal

Service Information:

Call the head firmware developer if you see this one! Please record as much information as possible that will assist the developer in finding this problem.

This error code applies to Thermal Head firmware version 1.21 and above.

For example: head firmware version?, CTP product version?, can this problem be duplicated? what conditions did this problem occur? etc.

Operator Action:

Call service.

Cause:

• Major head firmware problem.

See Also: