Error Message:

TPG: timed out waiting for stripe to complete

Applies to:

• All

Service Information:

The test pattern generator (TPG) on the DPE is not functioning properly. The TPG is used at the beginning and end of every image to setup and shutdown the data buffers.

If this error occurs at the beginning of an image, the DPE should be re-seated and all power supply levels (including the -5.2V and +4.6V ECL supplies) should be checked using the test points on board. If the problem does not go away, the DPE should be replaced.

If this error occurs at the end of an image, the DPE should be checked. However, the error may be due to a firmware bug in the image shutdown routine, and the responsible firmware programmer should be contacted.

Operator Action:

Record error message and contact Creo service

Cause:

• Out of spec. power supply levels
• Faulty DPE
• If at the end of an image, possibly due to a firmware bug.

See Also: