Error Message:

SW: Unexpected message in mailbox <mailbox name>, message code <hex message code>

Applies to:

• All

Service Information:

This error may be temporarily cleared up by resetting the recorder. Record error message and contact the responsible firmware programmer.

Operator Action:

Reset the recorder. This may cure the error temporarily. Record error message and contact Creo Service

Cause:

• Firmware bug

See Also: