Error Number: 7020


Error Message:

CARRIAGE: Carriage control board error: cable not detected or undervoltage


Applies to:

  • Trendsetter_400/800
  • Trendsetter_400/800_Proofing
  • Trendsetter_400/800_Auto
  • Trendsetter_NEWS

Service Information:

The carriage driver has reported a fault. Both control signals status0 and status1 are low (active). Check the cables running to and from the carriage driver board. Also check the voltage levels on the board.

If the power cable is disconnected or logic power fault has occured, no status LED's will be lit on the carriage drive board. If the control cable is is disconnected, only the PWR status LED will be asserted. Ensure that the safety loop is not active during trouble-shooting.

This error is only applicable if the new carriage driver is installed. In that case, the "sys hpd (high_pwr_drives)" will be set to 1.


Operator Action:

Click on CANCEL IMAGE. If the machine does not recover, turn the power to the output machine off and on again. Please contact Creo Service to report this error.


Cause:

  • Faulty/disconnected cable
  • Power supply failure

See Also:


Go to CTP Firmware Error Index Page

Go to CTP Firmware Error Search Page

Go to CTP Firmware Main Page


Creo CTP F/W Error Code Documentation / ctp_firmware@creo.com / Updated: Tue May 14 20:01:30 2002 PST