Error Message:

ALE: timeout moving roller cylinder

Applies to:

• All

Service Information:

The roller did not reach its destination in the "aldly roller" time allowed. Check for faulty roller sensors by using the "rlr" command from the diagnostic. If the sensor is faulty, use "set al nrs 1" or "set al rs 0" to bypass the sensor and get the customer going. Arrange for field service. If the sensor is OK, test the roller actuator by using "rlr on" or "rlr off" and see if any motion occurs.

Operator Action:

Select Resume if that option is available. Call the Creo Response Centre if the problem persists.

Cause:

• Faulty roller cylinder. Try moving it manually with "rlr on" and "rlr off" commands.
• Failed/loose roller sensors.
• For 3244 Platsetter: This error is reported if the drum roller sensors do not sense the roller in the lowered position within "aldly roller" seconds, if sensors enabled. (during load4)
• For 3244 Platesetter: This error is reported if the drum roller sensors do not sense the roller in the raised position within "aldly roller" seconds, if sensors enabled. (during load6 & unload5)
• For 3244 Platesetter: If after a timeout of "aldly roller" seconds the roller sensors indicate both up and down at the same time or (up and not down) then this error is reported. note if the sensors indicate neither up nor down (ie probably half way) then E_ALE_DRLR_TIMEOUT2 is reported.

See Also:

• NVS: aldly roller
• NVS: al nrs
• NVS: al rs
• Command: rlr
• Error: E_ALE_DRLR_TIMEOUT2
• Other: Troubleshooting information