Error Number: 15388


Error Message:

ALE: Carrier loaded incorrectly due to fly-off, remove carrier from drum


Applies to:

  • Trendsetter_400/800_Proofing

Operator Action:

Open the machine's front panel and manually remove the carrier which is partially loaded onto the drum. Also check underneath and behind the drum for any fly off media. Select the only available button (RESUME if the machine is initializing, MEDIA CLEARED otherwise) from the workstation dialog box to continue.


Service Information:

A carrier flyoff has occured or the machine was powered down while loading carrier. It must be manually removed from the machine before selecting the pop-up button on the workstation (RESUME if the machine is initializing, MEDIA CLEARED otherwise). If this error occurs frequently with no apparent cause (ie no flyoff carrier was found or machine was not powered down during media loading), then the fly-off sensor may be misaligned or damaged. Use "set drum chkfly 0" to disable the fly-off sensor and get the customer going, and arrange for field service. Since manually removing the carrier is a pain, for firmware versions 1.2 or above, if the carrier is properly seated on the drum when this error occurs, you may continue without manully remove the carrier. See Error #15398.


Cause:

  • A proofing carrier flyoff has occured.
  • Use reset/reboot/powered down the machine while loading the proofing carrier.
  • Fly-off sensor is damaged or misaligned.

See Also:


Go to CTP Firmware Error Index Page

Go to CTP Firmware Error Search Page

Go to CTP Firmware Main Page


Creo CTP F/W Error Code Documentation / ctp_firmware@creo.com / Updated: Tue May 14 20:01:42 2002 PST