Error Message:

IMAGE: Total mainscan shift less than or equal to zero

Applies to:

• All

Service Information:

The net mainscan shift is calculated from the following parameters:

1. "set gc mss" - nominal shift, the same for all recorders of the same model
2. "set gc mssa" - adjustment made during integration
3. "set mode <mode> mssa" - the workstation can overwrite this shift with a new one for each image

If these parameters do not add to be greater than zero, the workstation must have sent a negative shift which caused the total shift to be less than or equal to zero.

The values of the "gc" parameters should be compared to the factory settings. If these settings are not the problem, the source of the negative shift from the workstation should be found and adjusted.

Note that due to hardware limitations, the total mainscan shift cannot be zero (i.e. try a shift close to zero).

Operator Action:

Record error message and contact Creo Service

Cause:

• "set gc mss", "set gc mssa", and/or "set mode <mode> mssa" shift parameters are incorrect
• Workstation is specifying a large negative shift around the drum.

See Also:

• NVS: gc mss
• NVS: gc mssa
• NVS: mode mssa