Error Message:

ALE2: Head Stage has reached away position while zeroing the head

Applies to:

• ThermoFlex

Service Information:

Check media on drum for damage (might be an impression of the debris nozzle. Re-initialize the head stage, move it to it's install position with the 'stage install' command and ensure that at this position the head is zeroed on the drum surface.

Operator Action:

Resume. Head stage should retry it's zeroing procedure. If this fails again, call Creo Service.

Cause:

• While attempting to zero the laser on the media's surface, the head stage has hit it's away position. This is reported because at it's away position, there is very little clearance between the debris removal assembly and the registration keystock in the drum. Also, the head is more than likely firmly touching the media.

See Also:

• Command: stage init
• Command: stage install
• Command: stage zero