Troubleshooting Guide (new)

Back

When working with two hosts on line. No access to the plotter from a host. 

Unable to access while the plotter is busy with task from another host or the panel 

1. Wait until task from other host/port is complete. 

2. Release plotter from other port/host by Exit from utility or disconnect other port/host from task by exposing. 

Back

Fatal error message 

1. Move the carriage to Home Position using the service utilities. 

2. Reset the Imagesetter 

3. Open the side door.  Move the carriage manually and close the door. 

The machine will perform startup. Try to expose again   

Back

"Both Carriage Detectors Set" - This error message indicates an error status from the Home Position and End Position detectors.  It is checked in the CRI board start up tests during power on or reset (start up 5) and during the tests before exposure. 

CRI Board 

HP Detector Wiring -
Dark Area (low voltage). 

End Position Det. Wiring
-Dark Area (low voltage) 

EP Detector 

Standard Controller

Connectors J3 Wiring 194  

Back

This error indicates that the cutter position is incorrect or that the cutter detectors are not functioning correctly (or are defective). 

Run Read Detectors and check that both detectors function. 

Back

The roller (film spreader) Home Position detector and End Position detector are both set as on. 

Roller Motor Wiring -
Dark Area
(low voltage) (1) 

Roller End Position
Detector 

Roller Home Position
Detector 

HOMC Board

Run Read Detectors and check that both detectors function. 

Back

A request from the PC to move the carriage came while the carriage is moving. 

It is probably a software error.  

Back

This is an error in "start-up 9". 

If the carriage moves during the Home Position calibration, the error will appear. 

This is software protection for requests while the carriage moving. 

Dynamic Harness 

CRI Board 

1. Check the home pos. det.   

Back

The carriage is not moving.  It is checked each second. 

There may be no index at the CRI board. 

Dynamic Harness 

CRI Board 

1. Replot the same file. 

2. Check the dynamic optic harness.  

Back

This can happen during plot or going back to home position. The CRI lost the correct counting of the stepper motion. 

CRI Board 

1. Move the carriage to Home Position using the service utilities. 

2. Reset the Imagesetter 

Back

This is an indication that the carriage is stuck at End Position. 

The detector should be clear within 2 seconds after the start of the movement (moving back). 

EP Detector 

EP Detector Wiring
- Dark Area (low voltage) 

1. Try to reboot 

2. Turn off the plotter and manually move the carriage out of the End Position. 

3. Check that the End Position detector cable is connected to the detector. 

Back

This is an error in the Home/End Position calibration. 

Before plotting the carriage moves to the Home/End Position. 

If the carriage does not move from the Home/End Position, the error message will appear. The detector should reset within 2 seconds from the start of the movement. 

CRI Board 

HP Detector 

HP Detector Wiring
- Dark Area (low voltage) 

Stepper Motor Coupling 

Stepper Motor Wiring 

Stepper Driver 

Power Conv & Misc 

1. Try to reboot. 

2. Try to manually move the carriage from Home/End Position. 

Turn off the plotter and rotate the lead screw from the left side so that the carriage       moves from its position. 

3. Check that the Home/End Position detector cable is connected to the detector. 

4. Make sure that all three (3) interlocks are in a pushed-in position. 

Back

Wronging message 

Check connectors for power and detectors. 

Back

This is an error in the light calibration. 

Static Optics 

HOMC Board 

Laser I/F Board 

1. Try to expose again the same file. 

2. Check the file resolution. Verify that it is within the limits. 

3. Check the RES/INT table. 

Back

An error in the 400KHz synthetic clock. It is checked in the CRI start up tests on power-on or reset 

Power Distributor 

Power Distributor Assy + 15V/15V/+12V Power Supply 

Power Distributor Assy J9 Connector Wiring - Ctlr 

CRI Board  

Back

An error in the stepper accumulation logic. 

It is checked in the CRI start up tests on power-on or reset 

CRI Board 

1. Reseat the CRI board 

2. Reset (reboot) the plotter 

Back

Communication error between the CRI board and the CPU board. 

CRI Board

CPU Board 

Reset (reboot) the plotter 

Back

This is not a Dolev 800 error. It will appear only if the imagesetter is working without the strobe board.  

Back

CRI illegal accumulation error. The calculated position error is larger than 0.1. It is checked before the plot. 

CRI Board 

Check the expose resolution, it is probably too low. 

Back

CRI index frequency error.  This is an error during exposure.  

If the index frequency coming from the encoder index is not according to the spinner speed 

in the table, this error will appear. 

CRI Board 

Encoder 

Encoder Index Wiring
- Dark Area (High Voltage) 

Encoder Power Wiring
- Dark Area (High Voltage) 

Spinner Motor Wiring
- Dark Area (High Voltage) 

Spinner Motor 

1. Try to replot 

2. Check the dynamic optic harness 

Back

This is not a Dolev 800 error.  

It will appear only if the Imagesetter is working without the strobe board and if the clocks per line are not correct. 

CRI Board 

Back

Before plotting, the accumulation request period should be greater than 100 microseconds and the M counter should be less then 256. If not this error will appear. 

CRI Board 

1. Check the exposure resolution; it is probably too low. 

Back

An error in the checking of CRI board micro step. It is checked in the CRI start-up tests on 

Power-on or reset (start-up 5) 

CRI Board 

1. Reboot (reset) the plotter 

2. Reseat the CRI and the stepper driver boards 

Back

An error in the checking of CRI board micro step. 

It is checked in the CRI start up tests on power-on or reset 

CRI Board 

Back

An error in the checking of the phase detector logic. It is checked in the CRI start up tests on power-on or reset ("Start-Up 5").   

CRI Board 

Back

This error indicates an error in the PLL divider.  

It is checked in the CRI start up tests on power-on or reset (start-up 5) and on the tests before exposure.  Identification of bad encoder signals.  

CRI Board 

Back

An error in the PLL out frequency. 

 It is checked in the CRI start up tests on power-on or resent and on the tests before exposure. 

CRI Board 

Back

This is an error in the PLL setup. The calculated PLL factor should be from 3 to 254. 

If not, the error will appear. 

CRI Board 

Check the expose resolution, it is probably too low. 

Back

An error in the checking of CRI board micro step. 

It is checked in the CRI start up tests on power-on or reset (start-up 5). 

CRI Board 

Back

An error in the stop condition signal.  

It is checked in the CRI start up tests on power-on or reset (start up 5) and on the tests before exposure.  If the motion was stopped during micro step this error will appear. 

CRI Board 

Back

An error in the stop condition signal. 

It is checked in the CRI start up tests on power-on or reset  ("start-up 5”).   

CRI Board 

1. Reset (reboot) the plotter 

Back

One or more fails in the CRI board start-up tests on power on.   

CRI Board 

1. Turn off the plotter and turn it on again.  

Back

An error during the loading of the WSC to the CRI board.  It is done in "start-up 5".   

CRI Board 

Diskette or S/W Files   

1. Turn off the plotter and turn it on again. 

Back

The file CRI.WCS is missing from the system diskette. It is checked in "start-up 0. 

1. Check the system diskette. (In another PC use the "DIR" command and check for the missing file 

2. Use the backup system diskette. 

3. Reload the Micro S/W 

4. Turn off the plotter and turn it on again.  

Back

The WCS (working code sequence) is incorrect.  

CRI Board 

Reload the S/W 

Back

An error in the CRI.xil file loading.  It is done in "start-up 4" 

CRI Board 

S/W Files 

Reload S/W   

1. Turn off the plotter and turn it on again. 

Back

"Cutter Location Error". This is an error during or before the cutting process. 

The error message appears before the cutting process if both detectors send "on" signals. 

During cutting the cutter must move to the opposite (Home or End) position within a 20 second time-out, if not, the error message will appear   

Clear the way of the cutter and make sure it is going to home or end position. 

Back

Problem in the strobe pll phase table. 

Reload the original tables.  

Back

Machine plots successfully, all DIAGS PASS, and reboot is successful, but if you press F2 the message appears.

The hardware dvm on the homc board that measures the 12v is not functioning correctly, and the error massage is based on that measurement.

Replace HOMC board.

Back

No assignment table was found.

The res intensity table that will be used is table #1 (the default table).

1. If only one table is used, you can assign it the loaded film or ignore the message.

2. Assign the correct table to the used film.  

Back

This error indicates a problem with the number of encoder pulses per index.

If not correct the error will appear. Wrong frequency came from the encoder.

Spinner Motor

Encoder

Spinner Motor Wiring
- Dark Area (High Voltage)

Encoder Power Wiring
- Dark Area (High Voltage)

Encoder Clock Wiring
- Dark Area (High Voltage)

Standard Controller
Connectors J3-Connector //

CRI Board  

1. Try to replot.

Back

End of exposure signal came from the host, but the CRI board did not complete the expose  

Bad File 

1. Replot the same file.

2. Try to plot a new file.  

Back

End of exposure signal came from the CRI, but the Host did not complete the expose task.  

Bad File 

1. Replot the same file.

2. Try to plot a new file.  

Back

"End Position detected during plot".

If the end position detector was activated before end of plot command from the Host, this fatal error will appear.

It might also be due to the Home Position detector being activated during exposure.

EP Detector Wiring
- Dark Area (low voltage)

EP Detector

Standard Controller
Connectors J3-Connector //

1. Check the machine offset and format offset.

2. Check the file size and make sure that the file is not too big (greater than

            917mm).

3. Check the end/home position detectors.

4. Check the exposed file size to be within limits.  

Back

Feeding error from the  (large/medium /small) cassette.

Film, Film Type //

Cassette Feeder Motor (1)

Cassette Feeder Motor (2)

Cassette Feeder Motor (3)

Rubber Roller Chain

Film In/Out Detector

1. Check for the error message using the " Show Errors " function and act according to the relevant error.

2. The "Show Errors" function can be accessed by pressing F1 (util) on the operating panel and then selecting Show Errors using the arrow and press Enter.

Press Esc twice to return to Standby.

3. Check for film in the cassette, load if empty.

4. Bad positioning of the cassette inside the cassette compartment. Try to load the cassette again properly in the compartment.

5. Use version 4.02 or higher.  

Back

Message during feeder operation 

Back

There is a problem with the length of the film fed into the drum.

(Usually, the problem is that the film is too short).

Cassette - High Friction in Cassette//

Loading System -
High Friction In ...//

Film Cutter - film stuck to. (Static electric.)//

Film - Recent Change
in type used //

1. Check adjustment of cassette lips.

2. Check adjustment of feeder roller blocks (pressure of 200-250 grams),(Check the end blocks first.)

3. Check cutter ruler.  If film may be stuck to the cutter ruler, remove the film. 

Back

This is an error message in unloading to an in-line processor sequence.

The error message appears when the unloading film in/out detector detects the film coming out, but the detector at the conveyor entrance does not detect film within the 7-second time-out.  

Film, Film Type //

Film In/Out Detector

Film Path //

1. Pull out the loading system and check if film left on one of the film in/out detectors.

2. If the error appears continuously, try to replace film type.

Back

This is an error in the unloading sequence.

Beginning of the sequence, the film in/out detector detects film, the feeder motor feeds forwards.

After 5-second time-out, if film is still on the detector the error message will appear.

If film in/out detector does not detect film, the feeder motor will run backwards and film will pass over the detector.

If all the film length moved onto the film encoder, and after 30-second time-out film is still on the detector the error message will appear.  

Film, Film Type //

Film In/Out Detector

Film Path //

1. Use the panel and unload the film, check the operation and clear the film.

2. Check if the error appears when loading from all the cassettes.

3. Change film type and check unload sequence again.

4. Check to see if any pieces of film are stuck on the detector.

5. Verify that film in/out detector connected.

Back

This error message will appear if the film in the cassette is too short for the requested exposure.

1. The film is too short for the requested exposure.

2. The cassette NVM parameter is not correct.

3. Set the correct value. (If no update was done when a new roll was loaded).

4. Load a new roll of film.  

Back

This is an error in the unloading if the film out detector will not see film so the film was left inside the drum. 

1. Open the side door and check/remove the film. 

Back

This is an error message in unloading to an in-line processor sequence.

The error message appears when the unloading film in/out detector detects the film coming out, but the detector at the conveyor entrance does not detect film within the 7-second time-out.

Unloading Funnel in
Loading System //

1. Perform film unload in the operation menu under utility.

2. Open the side covers and check for the stuck film. Remove the film.

3. Check if the film is stuck in the conveyor.

4. Make sure that minimum film feed is set to 450mm. 

Back

Film stuck in the conveyor during unloading.

Film was detected inside the conveyor during the unloading sequence. The error appears when processor not activated within a 15 second time-out.

Conveyor Detectors

Film Outside Conveyor//

1. Check if film out of processor (faulty message received).

2. Check the cable connection between the processor and the Dolev 800.

3. Open the unloading door. Pull out the conveyor, check for film inside the conveyor.

4. Remove the film.  

Back

The total film width from the Host is larger/smaller than the maximum/minimum film feed in the plotter setting table.

1. Check the origin in the format. (Width offset and width margin)

2. Check the maximum/minimum film feed in the plotter setting table.

3. Check the plotter offset in the plotter description.  

Back

This is an error in the light calibration.

Static Optics

1. Try to expose again the same file.

2. Check the file resolution. Verify that it is within the limits.

3. Check the RES/INT table.  

Back

Warning message

CRI Board

Stepper Driver 

Restart the plotter and replot. 

Back

The correction table is wrong. Some of the values are not valid.

Reload the correction table or all the tables from the table’s backup diskette. 

Back

An abort request came from the Host. 

Replot and do not abort operation.  

Back

Error Message 

VLSI Board, communication cable. 

No communication with host. 

Back

"Home Position calibration error".

Home Position Detector Adjustment

HP Detector

Dynamic Optic Harness Path Wiring - Dark Area (HV)

Home Position Detector Wiring 

1. Check the Dynamic optic harness position, to prevent it getting caught on the detector.

2. Check the HP detector wiring.  

Back

Home Position detector malfunction.

The voltage in the stepper driver is checked if an error has occurred in the HP, this error will appear.  

HP Detector

HP Detector Wiring
- Dark Area (low voltage)

OMC Board

1. Try to reboot.

2. Try to manually move the carriage from Home Position. Turn off the plotter and rotate the lead screw so that the carriage will move from its place. 

Back

The Home Position value is illegal. The value should be between 10 and 490.

It is adjusted to be from: 125 to 375.  

HP Detector

HP Detector Wiring
- Dark Area (low voltage)

OMC Board

Back

The height offset should not be more than the maximum carriage movement.  

1. Check the expose format.

Back

Illegal micro step frequency - CRI board internal check error.

Not in use.

CRI Board

Check the expose resolution. It is probably too low.

Back

The intensity value is illegal. (10-11000).

1. Check the intensity value in the exposure format

2. Check the intensity table  

Back

The exposure resolution in the exposure format is illegal (the range is 30-200).  

1. Check the LW file resolution or the format resolution.

2. Try to plot another file.  

Back

The spinner speed parameter is not legal.

The spinner speed range is xxx-45000.

1. Make sure that no spinner speed is in the format.

2. Reload all the tables from the backup diskette.  

Back

This is an error in the unloading sequence.

When an in-line processor is on-line (or selector set to on-line), in the unloading sequence, the plotter waits for the ready signal from the processor.

The error appears when no ready signal is received from the processor within a 240 second time-out period.  

1. Check that the on-line/cassette selector is in the correct position.

2. Check that the processor is ready.

3. Check the cable connection between the processor and the Dolev 800.

Back

One or more of the three Interlocks was activated.

The power to the motors is cut when the interlocks are activated.

The interlock is continuously checked.

Left Side Door Interlock
- Light Area

Left Side Door Interlock
Wiring - Light Area

Right Side Door Interlock
- Light Area

Right Side Door Interlock
Wiring - Light Area

Loading Assy Interlock
- Light Area

Loading Assy Interlock
Wiring - Light Areaa

OMC Board 

1. Check the doors’ interlocks and the loading system interlock.

2. The interlocks should be in pushed-in position

3. Check that the wiring to the interlock is intact.

Back

Imagesetter abort request 

Replot 

Back

"Large/Medium/Small cassette NVM read error".

Error while reading the cassette NVM table to the CPU RAM.  

Cassette Wiring
- Loading System

Cassette

Cassette NVM

1. Try to reposition the cassette in the cassette compartment.

2. Update (large/medium/small) cassette NVM.  

Back

"Large/Medium/Small cassette NVM read error."

Error while reading the cassette NVM table to the CPU RAM

Cassette NVM //

NVM Wiring //

NVM Connector //

Cassette NVM Flat
Cable Wiring - Loading System

OMC Board  

1. Try to reposition the cassette in the cassette compartment.

2. Extract the relevant cassette NVM.

Back

The cassette NVM was not initialized.

It should be initialized when a new roll of film is loaded.

The imagesetter is waiting for a new cassette after the cassette was taken out.

Cassette NVM //

NVM Wiring //

NVM Connector //

Cassette NVM Flat

Cable Wiring - Loading System

OMC Board 

1.  Use the update command on the operation panel and initialize the cassette.

Back

"Laser Calibration Failed".

The calibration of the laser, before plotting or at power on/reset failed.

The value for calibrate is the table value in the exposure sequence.

OMC Board

Relay Driver #2
Laser Fuse 0.3 a

Relay Driver #2 (4)

Static Optics

Shutter Light Detector
Wiring

Shutter On/Off Wiring

Fiber Connection

Shutter Assembly

1. Use system version 4.02 or higher.

2. Let the laser warm-up for 15 minutes and then try again.

3. Check the value in the tables or in the format is within range. Try to calibrate on a smaller value.

4. Verify that all three (3) interlocks are in a pushed-in position.

Back

Warning message.

The extra current function was used during the light calibration.  

If the message appears consistently, schedule static optic replacement. 

Back

This is a warning message for requiring high value of intensity 

Static optic.

Change the resintensity value in the table, and Replot again, 

If not able or getting low intensity value then check the static optic for ND filter graph, if value is low then 40,000 replace the static optic. 

Back

This is an error message at "end of plot".

If, during the exposure the number of lines counted is not as expected,

the error message appears.

CRI Board

Encoder

Spinner Motor

Spinner Motor Wiring
- Dark Area (High Voltage)

Encoder Index Wiring
- Dark Area (High Voltage)

Spinner Driver    

1. Replot and check if the error message reappears.

2. Try to plot different files and check if the error message reappears.

3. Check that the dynamic optic harness is not disconnected or damaged.  

Back

No pulses from spreader roller encoder.

1. Check encoder wiring.

2. Verify that the encoder disk is properly located in its slot. 

Back

Back

The lower door detector indicates that the door is open.

It is checked in "Start-Up 7" and continuously during any operation.

Detector //

Cable Wiring - Light Area

OMC Board

1. Check that the lower loading door is closed properly.

2. Check the magnetic detector on the right side of the door, inside the plotter.

3. Check that the cable is connected to the detector. 

Back

The lower lever detector indicates that the lever is open. 

OMC Board

Lower Lever //

Lower Lever Detector

Lower Lever Detector Wiring - Loading System 

1. Open the lower loading door, the shelf, opened to load the cassette into the system is the lever.

2.  Visually check the lever detector on the loading system side.  

Back

The cassette NVM (cassette memory) expired.

This error message is an indicator that no more updates can be written into memory.

Cassette NVM //

NVM Wiring //

NVM Connector //

Cassette NVM Flat
Cable Wiring - Loading
System

OMC Board  

1. Reposition the cassette inside the cassette compartment.

2. Replace the loading cassette with a new one.

Back

The maximum intensity is exceeded.  

Check the res/int table for correct values.  

Back

The cassette that was auto selected does not fit the exposed size.

1. Select auto-selection mode.

2. Check the file size with the marks and make sure it fits.  

Back

End of film 

Back

Illegal stop during micro step.

Stepper Driver

CRI Board 

Replot.

Back

Illegal stop during micro step. 

Stepper Driver

CRI Board  

Replot.

Back

This is an error in the loading sequence.

At beginning of loading sequence after vacuum starts, cassette motor feeds in the film.

Error appears after 4-second time-out, if film in/out detector does not detect film.

Film In/Out Detector

Detectors Wiring -
Dark Area (low voltage)

OMC Board

1. Check the loading cassette (the relevant one) and make sure that the film is inside the cassette (not banded or cut and about 1" out from the edge).

2. Check the position of the film outside the cassette and the position of the cassette inside the cassette compartment.

3. Try to load and unload the film, using the "set loading" from the Host.  

Back

This is an error in the unloading sequence.

At the start of the sequence the feeder motor runs backward.

Error message appears after 5 second time-out, if film in/out detectors

(Located in the left and right film guides) do not detect film.  

Film In/Out Detector

Detectors Wiring -
Dark Area (low voltage)

OMC Board

1. Try to unload film again.

2. Open side covers and check for film inside drum.

3. Load film (after verifying no film in drum) and redo operation.

Back

This is an error in the film loading sequence.

This error message appears during the film feed process if the film encoder does not move at all or stops.

Film, Film Type

Film Encoders

Film Encoder Cable

1. Reload the film and check if the error message reappears.

2. Check that the film is in the correct position inside the loading cassette.

3. Replace film in the loading cassette and try again.

4. Check the humidity, it should be 55% * 5%. 

Back

One or more of the components on the OMC I2C bus is not responding. 

The error can appear if there is a short on the I2C bus.

I2C Wiring //

Stepper Driver

Relay Driver # 1
(1:  film spreader motor)

Relay Driver #2 (4)

Power Conv & Misc  

1. Reset the imagesetter

Back

Laser Intensity measured in LDT did not reach the expected maximum value.  This error may occur during startup or plotting.

Static Optic 

Check film.

If the density is okay ignore the message.

If the message occurs consistently replace the static optic.  

Back

No signal from the cassette.

Large Cassette NVM //

Large Cassette NVM
Wiring //

Large Cassette NVM
Connector //

Cassette NVM Flat
Cable Wiring - Loading
System

OMC Board

1. Check that the cassette is inside the compartment.

2. Reposition the cassette and reload the film into the drum (set loading).

3. Check the location of the magnet inside the cassette. If the magnet has moved, glue it in place or replace the cassette. 

Back

No (Large/Medium/Small) cassette detected.

Large Cassette
Detector in the
Cassette

Large Cassette
Detector in the
Loading System

P3 Connection //

Loading System Wiring

OMC Board

1. Check that the cassette is inside the compartment.

2. Reposition the cassette and reload the film into the drum (set loading).

3. Check the location of the magnet inside the cassette. If the magnet has moved, glue it in place or replace the cassette.  

Back

No pulses from the roller (film spreader).

Roller checked at power on/reset ("Start-Up 7") in the mechanical initialization and

at the beginning of the loading/unloading sequences.

Roller Encoder //

Roller Encoder Wiring  - Dark Area LV

Roller Motor Sprocket (1) //

1. Open the side covers and try to move the roller from the home position.

2. Check for film crash inside the drum and on the roller.

3. Visually check spreader chain at left side of plotter.

4. Visually check Home and End detectors wiring.  

Back

Warning message.

No size correction table was loaded and the default table is in use.

This means that no grid correction will be loaded.  The results will not be registered 

Check the table and reload parameters from rescue diskette. 

Back

The unloading cassette detector indicates that no cassette inside the cassette compartment.

Checked in "Start-Up 8" sequence and before the unloading task.

This error will appear after a time-out of 240 seconds waiting for an unloading cassette 

1 DIAGNOSTIC TEST (S):

Detectors                              

1 POSSIBLE CAUSE (S):

Unloading Cassette
Detector

1. Check that the unloading cassette is present.

2. Check that the on-line cassette selector is in the correct position.

3. Check that the unloading cassette detector in its place.

4. Check that the cable is connected to the detector (check through the rear panel) 

Back

This will happed when inserting large cassette to the upper postion and the sensor did not detect the large cassette. 

New cassette 

Make sure the large cassette is in correct. 

Back

The host software version is not valid to the imagesetter software version. 

Update host version. 

Back

An error in the 18,432 MHz, which is used for communication.

It is checked in the OMC start up tests in "start-up 3" 

DIAGNOSTIC TEST (S):

Checking the OMC Board                  

POSSIBLE CAUSE (S):

OMC Board

Relay Driver # 1
(relay driver boards).

Relay Driver #1
AC Line Fuse 6a.  

1. Reboot the plotter.

Back

Communication error from the OMC board to the CPU board.

DIAGNOSTIC TEST (S):

Checking the OMC Board                 

POSSIBLE CAUSE (S):

CPU Board  

1. Reset / Reboot the plotter. 

Back

An error in the output to the RF driver in the OMC starts up tests.

This is an OMC board internal check.

DIAGNOSTIC TEST (S):

Checking the OMC Board                 

POSSIBLE CAUSE (S):

OMC Board  

1. Reboot the imagesetter.

Back

This is an internal error in the OMC board

An error in the spinner frequency checking out of the spinner counter.  

DIAGNOSTIC TEST (S):

Checking the OMC Board                 

POSSIBLE CAUSE (S):

OMC Board 

1. Use the system version 4.02 or higher.

2. Reboot the imagesetter.

Back

This error is a fail in the internal check on the OMC board 

DIAGNOSTIC TEST (S):

Checking the OMC Board                 

POSSIBLE CAUSE (S):

OMC Board  

1. Try to reboot from another host.

2. Reload the software into the host station.

Back

One or more failures in the OMC board start-up tests at power on.

2 DIAGNOSTIC TEST (S):

Checking the OMC Board                 

Check Error Message Status             

1 POSSIBLE CAUSE (S):

OMC Board 

Check for the error message using the "Show Errors" function and act according to the     relevant error.  To access the "Show Errors" function:

a. Pressing F1 (until) on the operating panel

b. Select "Show Errors" using the arrow

c. Press <Enter>.  NOTE: Return to "Standby" by Pressing  <Esc> twice.  

Back

An error during WCS loading to the OMC board.  It is done in "start-up 3".

DIAGNOSTIC TEST (S):

Checking the OMC Board                 

2 POSSIBLE CAUSE (S):

OMC Board

Diskette Files  

SOLUTION:

Turn off the plotter and turn it on again.

Back

PC to HOMC board communication error. 

This is an error in the power on tests of the HOMC board. 

Warning Message 

Back

Warning message 

Back

This is a precheck for the punch sequence.

If both punch detectors are on, this error message will appear.

1. Operate the punch from the utility on the control panel.

2. Open the right door and the right cover and check that all the punches are in Home- Position.

3. Release the air pressure and move the units to Home Position if needed. 

Back

At the beginning of the punch sequence the punch rod must be in Home Position. If the punch rod is not in the Home Position, the HP command is activated. 

This error message appears after a 6 second time-out, to enable the punch rod to reach the Home Position. 

1 DIAGNOSTIC TEST (S): 

Detectors                               

4 POSSIBLE CAUSE (S): 

Punch Control Unit. 

Air Pressure and Hoses. 

Punch Detectors. 

Punch Detector Cable. 

1. Operate the Punch from the utility on the control panel. 

2. Open the right door and right cover and check that all the punch rods are in 

            Home Position. 

3. Disconnect the air pressure and manually move the rod to Home Position. 

4. Connect the pressure and try to punch again. 

5. Reset the punch. 

Back

An error in the AC frequency check. 0 frequency was detected.

It is checked in "start-up 3" and before any AC motor operation.

OMC Board

Relay Driver #2 AC
Line Fuse 6a //

Relay Driver #2 (4)

Back

Check for the error message using the "Show Errors" function and act according to the relevant error.

Back

The roller (film spreader) did not complete the sequence.

Spreader Chain

1. Open the side covers and try to move the roller (film spreader) from the home position.

2. Check for film crash inside the drum and on the roller (film spreader).

3. Visually check the spreader chain at the left side of the plotter.

4. Check the roller (film spreader) home position detector.

Back

The roller (film spreader) motion aborted.

The user requested roller to HP but carriage did not arrive at HP.

Back

"Roller not at Home Position".

The roller (film spreader) home position detector does not detect the roller.

This error message will appear if at the end of the movement to Home no detection received.

OMC Board

Relay Driver # 1
(1:  film spreader motor)

Relay Driver # 1
(relay driver boards)

Relay Driver # 1 (3)

Spreader Motor

Roller Motor Wiring -
Dark Area (low voltage) (1)

Roller Motor Sprocket (2)

Roller Home Pos. Det.
Wiring - Dark Area LV

Roller Home Position
Detector

1. Open the side covers and try to move the roller (film spreader) from the home position.

2. Check for film crash inside the drum and on the roller (film spreader).

3. Visually check the spreader chain at the left side of the plotter.

4. Check the roller (film spreader) home position detector.

Back

The roller is stuck at Home/End Position.

It is checked at power on/reset ("Start-Up 7") in the mechanical initialization and at the beginning of the loading / unloading sequences.

Roller End Position
Detector Wiring //

Roller End Position
Detector

Spreader Chain

Spreader Motor

Roller Motor Sprocket (2)

Roller Motor Wiring -
Dark Area (low voltage) (2)

Roller End Detector Wiring - Dark Area LV

Relay Driver # 1 (1:  film spreader motor)

Relay Driver # 1 (relay driver boards)

1. Open the side covers and try to move the roller from the home/end position.

2. Check for film crash inside the drum and on the roller.

3. Visually check the spreader chain at left side of the plotter.

Back

Can’t read from diskette 

Check the diskette or replace it. 

Back

Can’t save parameters on diskette 

Check the diskette or replace it. 

Back

This is an error message in the unloading sequence to an in-line processor.

The error message appears during unloading, if the film is not on the detector and not in the conveyor entrance after initial detection by the film in/out detector.

Film In/Out Detector

Conveyor Detectors

1. Open the side covers and check for the stuck film, remove the film.

2. Check if film is stuck in conveyor.

3. Make sure that minimum film feed is set to 480mm.

Back

Error in spinner frequency due to incorrect reading of spinner counter, or resolution table parameters not loaded successfully

• Faulty microversion
  diskette

• Dynamic optic harness connectors

• Spinner driver

• OMC board

• CRI board

• Spinner

1. In Operation, select "Default info to NVM" and then insert all parameters manually.
2. Perform expose to test.
3. check dynamic optic harness connectors and replace if required.
4. Run diagnostics for the following and replace if required:
• Spinner driver
• OMC
• CRI
• Spinner

Back

This is not an error. 

It is information that the spinner is working. 

Back

This error is a fail in the internal check on the OMC board. The OMC checks

the RPM (index) and if failed, this error will appear.

Spinner Driver (1)

Spinner Assembly

Back

After each Stop Spiral, the start of the plot position is checked for correct positioning.

If the position is not correct this fatal error appears.

Home Position Detector
Wiring

CRI Board

1. Replot the same file again.

2. Plot another file.

Back

One or more tests failed during startup.

Go to "Show Errors" (in panel) and follow specific errors procedure.

Back

Strobe calculation error 

Check the expose file

Strobe board

Replot 

Back

Strobe board

Back

Strobe board

Back

The correction table loading failed.

Check the Strobe  Board               

1. Reload the NVM table and try to replot.

2. Reload the original tables and try to replot.  

Back

Software of the strobe 

Strobe board  

Reboot the plotter 

Back

This is a frequency fault. 

Address expose file to
support.

Back

This is a frequency fault. 

Address expose file to
support.

Back

Error message.

This error indicates an error status from the power converter and misc. board (checking 12 volts).

It is checked in the CRI start up tests on power-on or reset (start-up 5) and on the tests before exposure.

CRI board.

Stepper driver.

Back

Back

Stop Spiral overflow.

If more than 15 stop spiral cycles occur in one stop spiral sequence this fatal error will appear.

1. Replot and check if the error reappears.

2. Try to plot another file and check if the error appears.

3. Verify that data cable between host and plotter is connected and grounded.

4. If on-line processor connected ensure it is also grounded.

Back

"Stop mode time overflow".

If the time expired (5 minutes) in one stop mode sequence this error will appear.

1. Replot and check if the error reappears.

2. Try to plot another file and check if the error reappears

Back

This is an error in the carriage Home Position calibration. In start up and before exposure, when the carriage moves to the Home Position but the detector does not detect that the carriage arrived.

HP Detector

HP Detector Wiring
- Dark Area (low voltage)

OMC Board

1. Try to reboot.

2. Try to manually move the carriage from Home Position. Turn off the plotter and rotate the lead screw so that the carriage will move from its place.

Back

The carriage did not leave the Home Position within the correct time.

It can be only during Home Position calibration.

HP Detector

HP Detector Wiring
- Dark Area (low voltage)

OMC Board

1. Try to reboot.

2. Try to manually move the carriage from Home Position. Turn off the plotter and rotate the lead screw so that the carriage will move from its place.

3. Check that the Home Position detector cable is connected to the detector.

Back

An error in the unloading sequence.

This error appears with another error message. Follow the relevant error message.

1. Check for the error message using the "Show Errors" function and act according to the relevant error.

2. The "Show Errors" function can be accessed by pressing F1 (until) on the operating panel and then selecting Show Errors using the arrow and press

 Enter. Press Esc twice to return to Standby.

3. Check that no film is inside the drum.

4. Check that no film is on the film in/out detector.

5. Check for one of the carriage errors.

6. Check for one of the punch errors.

Back

The upper door detector indicates the door is open.

It is checked during power on/reset ("Start up 7") and continuously during operation.

This is a warning only and plotter can expose if the door is open.

1. Check that the upper door is closed properly.

2. Check that the door detector on the right side of the door is not damaged or disconnected.

3. Check that the cable is connected to the detector.

Back

The upper lever detector indicates that the lever is open.

It is checked in "Start-Up 7" and before the loading sequence.

Upper Lever Detector

Upper Lever

Upper Lever Detector
Wiring - Loading System

OMC Board

Open the upper loading door and check that the lever is closed.

Back

Not Ready Signal from the Processor.  Before the unloading, the plotter waits for the ready signal from the processor.  The waiting takes 240 seconds and after that the error message appears.

Cassette / On-Line
Detector //s

Processor to Standard
Controller Cable //

Processor Signals //

Standard Controller Mother Board //

1. Make sure that the processor is ready.

2. Check that the cassette/on-line selector is in the correct position

3. Reset the Plotter

Back

Before unloading to cassette, the presence of a cassette is checked.

The error message appears if no cassette is present after waiting 240 seconds.

Unloading Cassette //

Unloading Cassette
Detector //

Standard Controller
J5-Connector //

Detector Wiring - Light Area //

OMC Board

1. Check that the unloading cassette is present

2. Check that it is properly wired and unimpaired

3. Check the unloading cassette/on line processor selector is in the unloading

Back

Bad communication with the CRI Board.

CRI Board

CPU Board

1. Check the error message.

2. Reboot the plotter.   

Back

This message will appear when there is a communication problem with the OMC board.

OMC Board

CPU Board

1. Check the error message.

2. Reboot the plotter.   

Back

This message indicates the static optic calculation for a working point is not proper. 

Static optic

Check the ND filter graph