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Error Message Guide for Dolev® 800 V+, V2, V3 up to version 1.062

Note: When the OMC, CRI or STRB board may be the cause of the error message, follow the board procedure.

Key  
Assy Assembly
Temp Temperature
Res Resolution
TEC Thermo Electric Cooler
HP Home Position
EP End Position
TP Test Point
[W] Warning message
[F] Fatal message
EM Error message
Min Minimum
Max Maximum


 

 

 

Brisque Error Error
No.
Description Cause Solution
PLOTTER: Startup Failed
Back
1 [F] Machine does not reach standard mode Other error messages
  1. Check and resolve other error messages.
  2. Reset machine.
OMC: Communication Error
Back
2 [F]
  • OMC board not connected properly.
  • OMC board malfunction
Check OMC board.
CRI: Communication Error
Back
3 [F]
  • CRI board not connected properly.
  • CRIboard malfunction
Check CRI board.
PLOTTER: Abort Request
Back
4 [F] "Quit" activated
  • Manual abort
  • Technical problem
  1. Check other error messages.
  2. Resolve other error messages.
  3. Continue WITHOUT restarting.
  Error
No.
Description Cause Solution
Roller: Carriage Conflict
Back
5 [F] Roller cannot move because Carriage is not in HP Carriage Move Carriage to HP.
Carriage: Unexpected Moving
Back
6 [F] Conflicting software tasks Multiple conflicting tasks for carriage movement Perform shutdown and restart plotter.
Cassette: Media Too Short
Back
7 [F] Machine does not perform loading sequence Not enough film to expose Check film and replace with a new roll.
PLOTTER: Unload Error
Back
8 [F] General unload error accompanied by additional error messages, or film did not reach unload device. Other error messages Check and resolve other error messages.
  Error
No.
Description Cause Solution
Lower Cassette: Load Error
Back
9 [F] General Loading error Other error messages Check and resolve other error messages.
Medium Cassette: Load Error
Back
10 [F] General Loading error
Small Cassette: Load Error
Back
11 [F] General Loading error
Upper Cassette: Load Error
Back
12 [F] General Loading error
  Error
No.
Description Cause Solution
PLOTTER: Roller Move Error
Back
13 [F] General error message, roller not in safe position. Other error messages Check and resolve other error messages
CRI 'END PLOT' Stage Missing
Back
14 [F] Expose Job not completed.
  • CRI board malfunction
  • Unexpected expose lines
  1. Restart.
  2. Check CRI board. (rare)
Media: Request Too Long
Back
15 [F] Film is longer than maximum length parameter in settings table. Illegal film length
  1. Check the maximum length parameter (Setup>Factory>Table).
  2. Increase the value of the length parameter according to the length of the film.
Media: Request Too Short
Back
16 [F] Film is shorter than minimum length parameter in settings table. Illegal film length
  1. Check the minimum length parameter in (Setup>Factory>Table).
  2. Decrease the value of the length parameter according to the length of the film.
PLOTTER: Perform Startup
Back
17 [W] Plotter is performing startup. Startup not completed Wait for Startup to be completed.
  Error
No.
Description Cause Solution
PLOTTER: Last Plot Failed
Back
23 [F] Accompanied by other error messages. Other error messages Check and resolve other error messages.

Host 'END PLOT' Stage Missing

Back

25
[F] Expose job not completed
  • Data cable connections
  • Host malfunction
  • Communications board
  1. Check data cable connections and replace if required.
  2. Replot.
  3. Replace communications board.

PLEASE PERFORM RESTART !

Back

26 [F] General error message accompanied by others Numerous
  1. Check other error messages to determine cause.
  2. Restart.

CRI: Hardware Load Error

Back

27 [F] During startup,  problem loading hardware table
  • CRI board
  • CPU board
  • Standard Controller
  1. Check CRI board.
  2. Replace CPU board.
  3. Replace Standard Controller.

CRI: Program Load Error

Back

28 [F] During startup, problem loading software program
Error
No.
Description Cause Solution

OMC: Hardware Load Error

Back

29 [F] During startup, problem loading hardware table
  • OMC board
  • CPU board
  • Standard Controller
  1. Check OMC board.
  2. Replace CPU board.
  3. Replace Standard Controller.

OMC: Program Load Error

Back

30 [F] During startup, problem loading software program

CRI: Startup Failed

Back

32 [F] During startup, CRI does not achieve standby status.
  • Other error messages
  • CRI connectors
  • CRI board
  1. Check for other error messages to determine cause.
  2. Check CRI board.

PLOTTER: Save Table Error

Back

33 [W] Error occurred when saving system tables to disk DOS system error
  1. Run system, check disk program.
  2. Restore tables from rescue diskette.
    Note: Saves tables on rescue diskette.
  3. If error message persists, perform full CPU setup procedure and reload micro version plus rescue diskette.
  Error
No.
Description Cause Solution

PLOTTER: Restore From Backup

Back

34 [W] Problem reading tables from CPU; reads from CRI backup tables   Continue working. If error message persists:
  1. Run system, check disk program.
  2. Restore tables from rescue diskette.
    Note: Saves tables on rescue diskette
  3. Perform full CPU setup procedure and reload micro version plus rescue diskette.

Roller: Not at Safe Position

Back

35 [F] Roller has not reached the safe position in which carriage movement is enabled.
  • Wiring
  • Roller Motor
  • Encoder reading
  • OMC board
  1. Check if roller can move freely.
  2. Check wiring and correct if required.
  3. Check roller motor and replace if required.
  4. Replace encoder.
  5. Check OMC board.

PLOTTER: Backup Save Error

Back

38 [W] Read or write table parameters error from CRI. Communication with CRI Check CRI board.

HOST: Communication timeout

Back

40 [F] Termination of host communication task. Host
  1. Check and resolve any other host error messages.
  2. Try to reconnect the host to plotter.
  Error
No.
Description Cause Solution

PLOTTER: Illegal Resolution

Back

43 [F] Resolution from spec or host requires a value that is out of range Resolution value out of range
  1. Change resolution value to a value within the allowed range.
  2. Replot.

Laser: Illegal Intensity

Back

44 Incorrect intensity value in table, or host does not support the hardware configuration.
  • Operator error
  • Incorrect version
  1. Change intensity value to a value within the allowed range.
  2. Update host version.

Laser: Use Inactive Channel

Back

45 [W] Host requests channel designated by operator as "inactive". Configuration error Check and resolve configuration.
  Error
No.
Description Cause Solution

PLOTTER: Media Absent

Back

46 Operated selects empty cassette. No media Fill cassette.

Media: Width Exceeded

Back

47 [W] Width of image is greater than size of media.
  • Image size parameters
  • Offsets
  1. Check the image size, and change parameters if required.
  2. Check offsets and change if required.

Media: Height Exceeded

Back

48 [W] Height of image is greater than size of media.
  • Film size
  • Image size parameters
  • Offsets
  1. Check film size and change if required.
  2. Check the image size and change parameters if required.
  3. Check offsets and change if required.
  Error
No.
Description Cause Solution

Media: Expose Size Exceeded

Back

49 [F] Image dimensions exceed mechanical limitations.
  • Image parameters
    Mechanical limitations

Check image parameters and change if required.

Laser: Default Intensity

Back

50 [W] Request from host to expose illegal table. Missing parameter Insert the missing value in the table.

PLOTTER: OMC Not Response

Back

51 [F] OMC does not respond.
  • OMC board
  • CPU board
  • Standard Controller
  1. Check OMC board.
  2. Replace CPU board.
  3. Replace standard controller.

PLOTTER: CRI Not Respond

Back

52 [F] CRI does not repond.
  • CRI board
  • CPU board
  • Standard Controller
  1. Check CRI board.
  2. Replace CPU board.
  3. Replace standard controller.
  Error
No.
Description Cause Solution

HOST: Abort Request

Back

54 [F] Host issued command to abort the action. (Accompanied by additional error messages.) Other error messages Check and resolve other error messages.

Try to Connect Busy Plotter

Back

55 [W] Plotter occupied by one channel while second attempts connection. Plotter occupied Wait.

PLOTTER: Feeder Moving

Back

56 [W] Feeder mechanism in motion. (Warning)   Don't do anything.

PLOTTER: Spinner Working

Back

57 [W] Spinner mechanism in motion. (Warning)

PLOTTER: Conveyor Working

Back

58 [W] Conveyor mechanism in motion. (Warning)
  Error
No.
Description Cause Solution

STRB: Data Load Error

Back

60 [F] Current parameters of expose file don't load from host to STRB board.
  • Connections between Strobe and mother boards
  • Strobe board
Check STRB board.

STRB: General Error

Back

61 [F] General fault. Another EM may occur.
  • Strobe board
  • Other, according to additional EM
  1. Check STRB board.
  2. If EM persists, check for additional EM and proceed accordingly.
  Error
No.
Description Cause Solution

STRB: Grid Default Tables

Back

62 [W] No strobe corrections No strobe correction values in grid table Load grid corrections table from the rescue diskette.

STRB: Calculation Error

Back

63 [F] One or more incorrect parameters, may conflict with spec. Another EM may occur. Parameters:
  • Expose
  • Host
  • File
  • Grid
  • Table
  • Error
Refer to User guide to check parameter values.

STRB: PLL 1 Error

Back

64 [F] Synchronizing with PLL unsuccessful.
  • Expose parameters
  • Host parameters
  • Strobe board
  1. Check Expose parameters, and correct if required.
  2. Check Host parameters, and correct if required.
  3. Replace Strobe board.

STRB: PLL 2 Error

Back

65 [F] Synchronizing with PLL unsuccessful.

STRB: Delay Line Error

Back

66 [F] Synchronizing with PLL unsuccessful.

OMC: Upper Door Open

Back

67 [W] Upper door open, or detector indicates it is open
  • Upper door
  • Upper door magnetic detector
  1. Close upper door
  2. Check operation of upper door magnetic detector, and replace if required.
  Error
No.
Description Cause Solution

OMC: Missing Unload Cassette

Back

68 [W] Unload cassette missing, or no signal received from unload cassette
  • Cassette
  • Unload cassette detector
  • OMC board
  1. Install new unload cassette
  2. Check detector wiring to verify that a signal is received, and replace detector if required.
  3. Check OMC board.

 

Roller: Stuck at HP

Back

69 [F] Roller cannot move from HP
  • Roller motor wiring
  • Roller HP/EP detectors
  • Roller motor
  • Spreader ring
  1. Check roller motor wiring connections.
  2. Check roller HP/EP detectors, and replace if required.
  3. Replace roller motor.
  4. Check spreader ring and replace if required.

 

Roller: Stuck at EP

Back

70 [F] Roller cannot move from EP

Roller: No Encoder Pulses

Back

 

71 [F] Roller in motion, but encoder pulses report does not reach PC.
  • Roller encoder detector
  • Encoder gear sprocket
  • Motor
  • Srelay board
  • OMC board
  1. Replace encoder detector.
  2. Tighten motor gear sprocket screws.
  3. Replace roller motor.
  4. Replace Srelay board.
  5. Check OMC board.
  Error
No.
Description Cause Solution

OMC: Lower Door Open

Back

72 [W]
  • Lower door open
  • Lower door detector
  1. Check lower door and close if required.
  2. Check lower door detector and replace if required.

OMC: PC Board I/O Timeout

Back

73     Ignore

Roller: Lost Location

Back

74 During film movement, location of roller is lost.
  • Film crash
  • Roller encoder detector
  • Encoder gear sprocket
  • Motor
  • Srelay board
  • OMC board
  • Mechanical problem
  • Abnormal encoder pulses
  • Electrical power outage
  • Dirty detector
  1. Resolve film crash (see "Stuck Film" in the User Guide.)
  2. Check and resolve mechanical problem.
  3. Clean detector and replace if required.
  Error
No.
Description Cause Solution

Media Out: Unexpected Absent

Back

75a During unloading, no signal from Film in/out detector
  • Film in/out detector (according to size of film used)
  • OMC
  1. Check film location.
  2. Check connectors /wiring and resolve any loose connections.
  3. Check function of relevant film in/out detector and replace if required.
  4. Check OMC board.

Media Out: Unexpected Present

Back

75b During unloading, unnecessary signal from Film in/out detector.

Media In: Unexpected Absent

Back

76a During loading, no signal from Film in/out detector

Media In: Unexpected Present

Back

76b During loading, unnecessary signal from Film in/out detector
  Error
No.
Description Cause Solution

Cassette: No Media Move Pulses

Back

77
  1. No indication of film movement
  2. Missing Pulses
  3. Film ended (rare)
  • Shaft encoder on wrong side
  • Malfunction of:
    1. Shaft encoder
    2. Cables (bad connections)
    3. Cassette motor
    4. S-relay
    5. OMC
  1. Turn shaft so that encoder is on the correct side.
  2. Replace
    1. Shaft encoder
    2. Cables (bad connections)
    3. Cassette motor
    4. S-relay
    5. OMC board
OMC Unload Device Busy
Back
78 [W] Mode: when working with unload cassette, signal of existing cassette missing.
  • Cable connections
  • Unload cassette switch
  1. Check cable connections
  2. Verify that the unload switch signal reaches the OMC by checking the detector status screen signal.
OMC: Line processor Busy
Back
79 [W] Inline processor is busy
  • Cable connections
  • Inline Processor OFF
  • Film in process
  1. Check cable connections
  2. Verify that Processor is ON.
  3. Wait for process to finish.
Media Stuck: Plotter Drum
Back
80 [F] After 30 seconds, film has not reached Film In/Out detectors and cannot be unloaded from drum.
  • Film crashed in drum
  • Unload Cassette full
  • Film In/Out detector
  1. Check drum. Remove any film.
  2. Empty Unload cassette.
  3. Check if Film In/Out signal reaches OMC. Replace detector if required.
  Error
No.
Description Cause Solution
OMC: Upper Lever Open
Back
81 [F] Film does not advance.
  • Cable connections
  • Upper lever open during film advance
  • No signal
  1. Check cable connections to upper lever detector.
  2. Check if the upper lever of the unload device is open. If so, close it.
  3. Check if the upper lever detector is connected and functioning.
OMC: Lower Lever Open
Back
82 [F] Film does not advance.
  • Cable connections
  • Lower Lever open during film advance
  • No signal
  1. Check cable connections to lower lever detector.
  2. Check if the lower lever of the unload device is open. If so, close it.
  3. Check if the lower lever detector is functioning.
  Error
No.
Description Cause Solution
Media Stuck: Plotter Conveyor
Back
83 [F] Film detected in conveyor during unloading sequence. Occurs when processor not activated within "time out".
  • Cable connections
  • Film stuck in conveyor
  • Conveyor detectors
  • Conveyor belts too smooth
  1. Check cable connections to conveyor.
  2. Remove the conveyor cover and remove the film.
  3. Check the conveyor detector status and replace the detector if required.
  4. Increase the friction of the conveyor belts with talcum powder.
Line Processor: Timeout
Back
84 [F] After "line processor busy" message in unloading,  "busy" timeout passed, but conveyor still busy due to film stuck in conveyor or bridge processor.
  • Physical Characteristics of film
  • Film detector
  1. Remove film from conveyor or bridge processor.
  2. Verify that all film detectors in the conveyor and bridge processor show NO FILM status.
  3. For V3 and V4 only, clear the "Stuck" status and press the Continue button.
  Error
No.
Description Cause Solution
Media Stuck: Unload Device
Back
85 Film stuck between feeder and unload cassette
  • Cassette full
  • Foreign object between feeder and unload cassette
  • Cassette film guide
  1. Empty cassette.
  2. Check if foreign object present and remove if required.
  3. Verify calibration between film guide (funnel) and cassette.

Conveyor: Media too Short
Back

86 [F] Inline processor mode: film is shorter than distance between Film In/Out detector and Film Into Conveyor
  • Film is shorter than minimum allowed
  • Encoder mis-counted
  • Incorrect value in Feeder Offset parameter
  1. Adjust minimum Film Feed parameter.
  2. Check and replace the encoder.
  3. Check and correct the Feeder Offset value.

Lower Cassette: Missing

Back

87 No cassette installed
  • Cassette not installed
  • Cassette detector
  1. Insert cassette in loading system.
  2. Replace cassette detector.

Medium Cassette: Missing

Back

88 No cassette installed

Small Cassette: Missing

Back

89 No cassette installed
  Error
No.
Description Cause Solution

Roller: Home Location Lost

Back

90 No indication that roller is in home location Home or End detector
  • Connections/wiring
  • Flag loose
  • HOMC
  1. Try to operate roller from Tools in the panel.
  2. Check home and end detectors, and replace if required.
  3. Check connections and wiring and resolve any loose connections.
  4. Tighten flag.

Cutter: Lost Location

Back

91 Neither left nor right signal received  Left or right cutter position detector.
  1. Check connections and wiring and resolve any loose connections.
  2. Check left and right detectors, and replace if required.

Roller: Detectors error

Back

92 Both left and right signal receiver Left or right roller position detector. Check left and right roller position detectors, and replace if required.

Roller: Movement Timeout

Back

93 Roller stuck between positions in mid-process
  • Film crash
  • Motor connectors and wiring
  • HP/EP detector connectors and wiring
  • Motor
  • Srelay 2
  • OMC
  1. Resolve film crash (see "Stuck Film" in the User Guide.)
  2. Try to move roller to HP and EP. If this action does not succeed, check the following and   replace if required:
    • Motor connectors and wiring
    • HP/EP connectors and wiring
    • HP/EP detectors
    • Srelay 2
    • OMC board
  Error
No.
Description Cause Solution

Lower Cassette: Media End

Back

94 [F] Film ended, or film detection error
  • Film ended
  • Film jam
  • Film did not reach Film Detector
  1. Load a new roll of film.
  2. In load/unload system, check for film jam, and verify smooth movement of film.
  3. Check Film Detector, and replace if required.

Medium Cassette: Media End

Back

95

Upper Cassette: Media End

Back

96
Feeder: No Rotation Pulses
Back
97 During timeout, no pulses were detected from the feeder encoder.
  • Connectors and wiring to:
    • Feeder encoder
    • Feeder motor
    • Feeder detector
  • Feeder encoder
  • Feeder motor
  • Feeder detector
  • Srelay 2
  • OMC board
  1. Try to operate feeder motor from service utility.
  2. If this action does not succeed, check the following and replace if required:
    • Connectors and wiring to:
      • Feeder encoder
      • Feeder motor
      • Feeder detector
    • Feeder encoder
    • Feeder motor
    • Feeder detector
    • Srelay 2
    • OMC board
Feeder: Pulses Count Error
Back
98 Pulses from feeder encoder are detected, but error occurs in readout
  • Connectors and wiring to feeder encoder
  • Feeder encoder
 
  1. Check the connectors and wiring to feeder encoder and adjust if required.
  2. Run diagnostics to check feeder encoder.
  3. Replace feeder encoder if required.

Small Cassette: Media End

Back

99 [F] Film ended, or film detection error
  • Film ended
  • Film jam
  • Film did not reach Film Detector
 
  1. Load a new roll of film.
  2. In load/unload system, check for film jam, and verify smooth movement of film.
  3. Check Film Detector, and replace if required.
 
  Error
No.
Description Cause Solution

Upper Cassette: Missing

Back

100 No cassette installed
  1. Cassette not installed
  2. Cassette detector
  1. Insert cassette in loading system.
  2. Replace cassette detector.

Cutter: Detectors Error

Back

101 Inaccurate signals from HP EP Cutter Detectors Malfunction of one of the detectors Check the function of the detectors, and replace the detector that is not functioning properly.

OMC: DC '+' 15 V Missing

Back

102 Missing +15 V in OMC detector voltage
  • +15 V power supply in standard controller
  • No voltage readout in OMC
  1. Check that the voltage is +15 V in the TP on the OMC board.
  2. Replace the Standard Controller.
  3. Check the OMC board.
  Error
No.
Description Cause Solution

OMC: DC '-' 15 V Missing

Back

103 Missing -15 V in OMC detector voltage
  • -15 V power supply in standard controller
  • No voltage readout in OMC
  1. Check that the voltage is -15 V in the TP on the OMC board.
  2. Replace the Standard Controller.
  3. Check the OMC board.

OMC: DC '-' 5.2 V Missing

Back

104 Missing -5.2 V in OMC detector voltage
  • -5.2 V power supply in standard controller
  • No voltage readout in OMC
  1. Check that the voltage is -5.2 V in the TP on the OMC board.
  2. Replace the Standard Controller.
  3. Check the OMC board.

OMC: DC '+' 5 V Missing

Back

105 Missing +5 V in OMC detector voltage
  • +5 V power supply in standard controller
  • No voltage readout in OMC
  1. Check that the voltage is +5 V in the TP on the OMC board.
  2. Replace the Standard Controller.
  3. Check the OMC board.

OMC: DC '+' 12 V Missing

Back

106 Missing +12 V in OMC detector voltage
  • +12 V power supply in standard controller
  • No voltage readout in OMC
  1. Check that the voltage is +12 V in the TP on the OMC board.
  2. Replace the Standard Controller.
  3. Check the OMC board.
  Error
No.
Description Cause Solution

Laser 2: Course CLBR Fault

Back

107 Knife sequence in the Static Optic Assy
  • Static Optics
  • OMC Board
  1. Check Fiber Optic connections and Fiber Tip.
  2. Clean Fiber Tip if necessary.
  3. Check Shutter Calibration value.
  4. Replace Static Optic assy.
  5. Check OMC board.

Laser 2: Fine CLBR Fault

Back

108 Static Optic assy cannot provide Res Intensity value
  • Static Optic Assy
  • OMC Board
  1. Replace Static Optic assy.
  2. Check OMC board.

Laser 2: Work Point Error

Back

109 Static Optic assy cannot reach Diode work point

Laser 2: Extra Current Set

Back

110 [W] The extra power was used during light calibration. (Not for MB SOMC) Low power diode If the message appears consistently, replace Static Optic assy.
  Error
No.
Description Cause Solution

Laser 2: Out of Range Power

Back

111 Problem with Laser Diode power Laser Diode 2 Replace Static Optic assy.

Laser 2: Intensity Exceeded

Back

112 The intensity value is above laser max.imum and cannot reach low intensity value. Intensity values
  1. Check the intensity value in the exposure format.
  2. Check whether the intensity table contains the required value.
  3. Schedule Static Optic assy replacement.

Laser 2: Low LDT Level

Back

113 Knife sequence in the Static Optic Assy
  • Dynamic Knife sequence out of range
  • Static Optic Assy
  • OMC Board
  1. Check Fiber Optic connections and Fiber Tip.
  2. Clean Fiber Tip if necessary.
  3. Check Shutter Calibration value.
  4. Replace Static Optic assy.
  5. Check OMC board.
  Error
No.
Description Cause Solution

Spinner: Rotation Set Error

Back

114 [F] The rotation frequency is different than the expected rotation frequency.
  • Fuse on spinner driver
  • Brushless spinner driver
  • Dynamic cable connectors
  • Spinner motor
  1. Run diagnostics for spinner batch test.
  2. Replace fuse on spinner driver board.
  3. Replace brushless spinner diver board.
  4. Replace dynamic cable connectors.
  5. Replace spinner motor.

Spinner: Driver Malfunction

Back

115 [F] Spinner frequency is out of expected limit.

Laser: DAC Conversion Error

Back

117 [W] RF Modulator D to A out of range OMC board malfunction Check OMC board

Laser 1: Course CLBR Fault

Back

118 Knife sequence in the Static Optic Assy
  • Static Optics
  • OMC Board
  1. Check Fiber Optic connections and Fiber Tip.
  2. Clean Fiber Tip if necessary.
  3. Check Shutter Calibration value.
  4. Replace Static Optic assy.
  5. Check OMC board.
  Error
No.
Description Cause Solution

Laser 1: Fine CLBR Fault

Back

119 Static Optic assy cannot provide Res Intensity value
  • Static Optic Assy
  • OMC Board
  1. Replace Static Optic assy.
  2. Check OMC board.

Laser 1: Work Point Error

Back

120 Static Optic assy cannot reach Diode work point
  • Static Optic Assy
  • OMC Board
  1. Replace Static Optic Assy.
  2. Check OMC board.

Laser 1: Extra Current Set

Back

121 [W] The extra power was used during the light calibration. (Not for MB SOMC) Low Power Diode If the message appears consistently, replace Static Optic assy.
  Error
No.
Description Cause Solution

Laser 1: Out of Range Power

Back

122 Problem with Laser Diode power Laser Diode 1 Replace Static Optic assy.

Punch: Pin Stuck Inside

Back

123 [F] Punch does not return to HP
  • No air supply
  • Sequence not complete
  • Punch stuck
  • Detectors
  • Connections (air and electrical)
  • Fast power converter board
  1. Verify that air pressure exists, 6-7 bars, and check the air regulators on the punch assy.
  2. Check the sequence and operate the punch sequence from the service utility menu.
  3. Check Punch assembly and replace if required.
  4. Verify function of detector signals with Dolev 800 diagnostics, and replace detector if required.
  5. Check air and electrical connections, and tighten or replace if required.
  6. Replace fast power converter board.

Punch: Pin Stuck Outside

Back

124 [F] Punch does not move

Punch: Detectors Error

Back

125 [F] Inaccurate signals from IN and OUT Detectors Malfunction of one of the detectors Check the function of the detectors, and replace the detector that is not functioning properly.
  Error
No.
Description Cause Solution

Laser 1: Low LDT Level

Back

126 Knife sequence in the Static Optic Assy
  • Dynamic Knife sequence out of range
  • Static Optic Assy
  • OMC Board
  1. Check Fiber Optic connections and Fiber Tip.
  2. Clean Fiber Tip if necessary.
  3. Check Shutter Calibration value.
  4. Replace Static Optic assy.
  5. Check OMC board.

Laser 1: Intensity Exceeded

Back

127 The intensity value is above laser max. and cannot reach low intensity value. Intensity values
  1. Check the intensity value in the exposure format.
  2. Check whether the intensity table contains the required value.
  3. Replace Static Optic assy.
  Error
No.
Description Cause Solution

Lower Cassette: Read Error

Back

128

[W] Cassette data read error

  • Cassette memory board
  • Cassette memory board connection to load/unload system
  1. Remove cassette and clean connections.
  2. Reinstall cassette.
  3. If error persists, replace cassette.

Medium Cassette: Read Error

Back

129

Small Cassette: Read Error

Back

130

Upper Cassette: Read Error

Back

131
  Error
No.
Description Cause Solution

Lower Cassette: Write Error

Back

132 [W] Difference between the read and write data and the cassette memory.
  • Cassette memory board
  • Cassette memory board connection to load/unload system
  1. Remove cassette and clean connections.
  2. Reinstall cassette.
  3. If error persists, replace cassette.

Medium Cassette: Write Error

Back

133

Small Cassette: Write Error

Back

134

Upper Cassette: Write Error

Back

135
  Error
No.
Description Cause Solution

Lower Cassette: Use Expired

Back

136 End of life for cassette memory board Cassette memory board usage has expired. Replace cassette memory board.

Medium Cassette: Use Expired

Back

137

Small Cassette: Use Expired

Back

138

Upper Cassette: Use Expired

Back

139
  Error
No.
Description Cause Solution

Lower Cassette: Init Fault

Back

140 First use of new cassette

 

No data in memory board

 

Continue working.

Medium Cassette: Init Fault

Back

141

Small Cassette: Init Fault

Back

142

Upper Cassette: Init Fault

Back

143
  Error
No.
Description Cause Solution

OMC: I2C Interface Malfunction

Back

145 [F] General communication failure Communication failure or malfunction between OMC and another peripheral More messages will follow - analyze related error messages.

CRI: 400 Khz Check Error

Back

148 [W] 400KHz synthetic clock on CRI board not detected. Checked in CRI start-up tests upon power-on or reset. CRI board
  1. Run diagnostics: CRI batch test.
  2. Check CRI board.

CRI: PLL Frequency Error

Back

149 [W] PLL out frequency error appears during Prepare Plot. CRI board
  1. Run diagnostics: CRI batch test.
  2. Check CRI board.

CRI: Accumulation Error

Back

150 [W] Stepper accumulation logic error, checked in the CRI start up tests upon power-on or reset. CRI Board
  1. Run diagnostics: CRI batch test.
  2. Check CRI board.
 
  Error
No.
Description Cause Solution

CRI: MS Step Ram R/W Error

Back

154 [F] Error in checking the CRI board micro steps CRI board
  1. Run diagnostics: CRI batch test.
  2. Check CRI board.

CRI: Polarity Ram R/W Error

Back

155

CRI: DAC Conversion Error

Back

156 [F] Error in digital to analog conversion during startup and reset. CRI board
  1. Run diagnostics: CRI batch test.
  2. Check CRI board.

CRI: Stepper Driver Error

Back

157 [F] Checking stepper driver board or functionality of stepper driver Stepper driver
  1. Run diagnostics:
    • CRI batch test
    • Drivers batch test
  2. Check CRI board.
CRI: Line Position Error
Back
158 (for internal diagnostic use)
  Error
No.
Description Cause Solution

CRI: Driver DC 12 V Error

Back

161 [F] Stepper Driver missing 12V 12V Power Supply
  1. Run diagnostics: voltage batch test.
  2. Replace standard controller.

Carriage: Detectors Error

Back

162 [F] HP and EP Carriage Detectors are active simultaneously.
  • HP Detector Wiring - Dark Area (low voltage)
  • EP Detector Wiring -Dark Area (low voltage)
  • HP detector
  • EP detector
  • Standard controller
  • Connectors J3 wiring 194
  • CRI board
  1. Simulate signal from HP detector, and check diagnostics.
  2. Simulate signal from EP detector, and check diagnostics.
  3. Check HP and EP detectors wiring.
  4. Check, and replace if required:
    • HP detectorli>
    • EP detector
    • Standard controller
    • Connectors J3 wiring 194
    • CRI board

CRI: Board R/W RAM Error

Back

163 [W] Microprocessor on CRI system memory error CRI Board
  1. Run diagnostics: CRI batch test.
  2. Replace CRI board.

Carriage: Stop Movement

Back

164 The carriage does not move.
  • Dynamic Harness 
  • CRI Board
  1. Reboot the system.
  2. Run diagnostics. Depending on results, replace:
    • Dynamic Harness
    • CRI board
  Error
No.
Description Cause Solution

CRI: Plot Position Error

Back

165 [F] After Stop Spiral, plot start position is not correct. CRI Board Reboot the system

CRI: PLL Setup Error

Back

166 [F] Error in PLL calculated setup. PLL factor is out of range (3 to 254). Program algorithm Increase expose resolution.

CRI: Accumulation Accuracy

Back

168 [F] CRI illegal accumulation error. Program algorithm Increase expose resolution.

CRI: Speed Table Overflow

Back

169 [F] Absence of CRI system RAM Program algorithm Decrease Spinner speed.
  Error
No.
Description Cause Solution

Carriage: No Move Indication

Back

170 [F] No carriage movement No index interaction
  1. Run diagnostics:
    • Driver batch test
    • Machine batch test
  2. Check CRI board.

CRI: HP Calibration Error

Back

171 [F] HP calibration error
  • HP Adjustment
  • HP Detector
  • HP Flag on Dynamic Optic
  • Harness Path Wiring - Dark Area
  • HP Detector Wiring
  1. Adjust HP to a value within the allowed range.
  2. Check for a second error message, and act accordingly.
  3. Check dynamic optic harness position to prevent it getting caught on detector.
  4. Check HP detector wiring.

Carriage: Illegal Movement

Back

172 [F] Attempt to move carriage while carriage already in motion CRI Board
  1. Reset plotter.
  2. Move carriage from HP to EP and back and check if it functions properly.
  3. Check diagnostics for CRI.
  4. Check CRI board.
  Error
No.
Description Cause Solution

CRI: Line Count Error

Back

173 [W] At "end of plot", number of lines counted is not as expected during exposure
  • Spinner Motor Wiring
  • CRI Board
  • Spinner Driver
  • Encoder Spinner Motor
  1. Replot and check if the error message reappears.
  2. Try to plot different files and check if the error message reappears.
  3. Check that the Spinner Motor wiring is not disconnected or damaged.
  4. Run diagnostics for CRI and all drivers.
  5. Check CRI board.
  6. Replace Spinner Driver.
  7. Replace Encoder Spinner Motor.

CRI: EP During Plot

Back

174 [F] EP detector activated before end of plot, or HP detector activated during expose.
  • EP Detector Wiring - Dark Area (low voltage)
  • EP Detector
  • Standard Controller Connectors
  • J3-Connector
  1. Check the machine offset, and format offset if required.
  2. Check file size and make sure file is not too big (no greater than 838 mm).
  3. Check the EP detector wiring.
  4. Check EP detector function.
  5. Check the connectors of Standard Controller and J3.
  Error
No.
Description Cause Solution

CRI: Stop Spiral Overflow

Back

175 [F]: Stop Spiral overflow, occurs if more than 15 stop spiral cycles occur in one stop spiral sequence.
  • Wiring

  • Data Cable
  • Host Data Source Board
  • CRI Board
  1. Reduce Spinner speed.
  2. Reboot system and expose file again.
  3. Check cable connections.
  4. Verify that Data Cable between Host and Plotter is connected and grounded.
  5. Check Host Data Source board and replace if required.
  6. Check CRI board.

CRI: Encoder Frame Error

Back

176 [W] Incorrect number of encoder pulses per index. Wrong frequency from the Encoder.
  • Spinner Motor Encoder
  • Spinner Motor Wiring - Dark Area (high voltage)
  • Encoder Power Wiring - Dark Area (high voltage)
  • Encoder Clock Wiring - Dark Area (high voltage)
  • Standard Controller Connectors
  • J3-Connector //CRI Board
  1. Reboot.
  2. Check connectors and cables, and fix if required.
  3. Check CRI board.
  4. Replace Spinner.
  Error
No.
Description Cause Solution

Carriage: Stuck at HP

Back

177 [F] Carriage does not leave HP.
  • Stepper Motor Wiring
  • HP Detector Wiring - Dark Area (low voltage)
  • HP Detector
  • CRI Board
  • Stepper Driver
  • Stepper Motor Coupling
  • Power Converter
  1. Check the Stepper Motor Wiring.
  2. Check that HP Detector cable is connected to detector.
  3. Reboot.
  4. Manually move carriage from HP: turn off the Plotter and rotate the Lead Screw from the left side so that the Carriage moves from its position.
  5. Verify that all three (3) interlocks are pushed in.

Carriage: Stuck at EP

Back

178 [F] Carriage does not leave EP.
  • Stepper Motor Wiring
  • EP Detector Wiring - Dark Area (low voltage)
  • EP Detector
  • CRI Board
  • Stepper Driver
  • Stepper Motor Coupling
  • Power Converter
  1. Check the Stepper Motor Wiring.
  2. Check that EP Detector cable is connected to detector.
  3. Reboot.
  4. Manually move carriage from EP: turn off the Plotter and rotate the Lead Screw from the left side so that the Carriage moves from its position.
  5. Verify that all three (3) interlocks are pushed in.

Carriage: Lost Location

Back

180 [F] Occurs during plotting or return to HP. The CRI lost the correct counting of the stepper motion.
  • Cables
  • File or Media crash
  • Lead Screw loose
  • Stepper Motor
  • CRI Board
  1. Check and adjust cables, if required.
  2. Check for film or foreign objects inside the drum, and remove if required.
  3. Check the lead screw, and adjust if required.
  4. Check the Stepper Motor and replace if required.
  5. Replot.
  6. Check CRI board.
  Error
No.
Description Cause Solution

CRI: Illegal HP Calibration

Back

181 [F] HP value out of allowed range. Full range is 10 - 490. Should be adjusted to a value between 125 and 375.
  • HP Detector
  • CRI board
  1. Calibrate HP.
  2. Check HP Detector function, and replace if required.
  3. Check CRI board.

Carriage: Illegal Position

Back

182 Unexpected carriage position during HP calibration.
  • HP Detector wiring
  • HP detector
  • HP detector flag
  • Stepper motor

 

Check and replace, if required:
  • HP Detector wiring
  • HP detector
  • HP detector flag
  • Stepper motor

 

CRI: Timeout Leaving HP

Back

183 [F] HP Detector error. Appears together with Error Message #171.
  • HP Detector
  • CRI board
  1. Check HP Detector, and clean it and the area around it.
  2. Replace CRI board.

Carriage: HP Not Reachable

Back

184 [F] Carriage cannot reach HP. Appears together with Error Message #171. Carriage cannot reach HP.
  1. Check HP Detector, and clean it and the area around it.
  2. Check CRI board.
  3. Check for film or foreign objects inside drum, and remove if required.

CRI: Full Speed Motion Stop

Back

185 [F] Carriage stops in mid-process.
  • Cables
  • Stepper Driver
  • CRI Board
  • Power Supply
  1. Restart the plotter and replot.
  2. Check cables and adjust if required.
  3. Replace the Stepper Driver.
  4. Check CRI Board.
  Error
No.
Description Cause Solution

CRI: Detectors Malfunction

Back

186 [F] HP detector malfunction. HP error in voltage stepper driver.
  • HP Detector
  • HP Detector Wiring - Dark Area (low voltage)
  • OMC Board
  1. Reboot.
  2. Manually move the carriage from HP. Turn off the plotter and rotate the lead screw so that the carriage will move from its place.

PLOTTER: INTERLOCK ACTIVE

Back

187 [F] No signal from interlock detector
  • Doors not locked
  • Standard Control wiring
  • Interlock detector wiring
  • Interlock detector
  1. Check if all doors are locked, and lock if required.
  2. Check the Standard Control wiring and the interlock detectors.
  3. Check interlock detector, and replace if required.

Lower Cassette: Connected ?

Back

188 [F] I2C Communication error - cassette indication missing
  • Communication failure or malfunction between OMC and cassette detectors
  • OMC Board
  1. Replace local memory board of cassette.
  2. Check OMC board

Medium Cassette: Connected ?

Back

189

Small Cassette: Connected ?

Back

190
  Error
No.
Description Cause Solution

Plotter; Media Inside Drum

Back

191 [F] Film inside drum cannot automatically unload Load/unload sequence failure Manually unload film: Open side doors and covers, and take film out of drum.

Upper Cassette: Connected ?

Back

192 [F] I2C Communication error
  • Communication failure or malfunction between OMC and cassette detectors
  • SOMC Board
  1. Replace cassette local memory board.
  2. Replace SOMC board.

Spinner Feedback Error

Back

  There is no feedback on the spinner speed from the spinner encoder

Signal is not reaching the HOMC
  1. Check all dynamic cables and connections
  2. Replace spinner driver
  3. Replace dynamic cable
  4. Replace HOMC
  5. Replace spinner assy

 

 



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Important! Use a wrist ground cable!

  1. Perform shutdown and turn off the machine.
  2. Remove the board.
  3. Clean connectors.
  4. Re-insert the board.
  5. Test. If the error message persists, replace the board.

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