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Note: When the OMC, CRI or STRB board may be the cause of the error message, follow the board procedure.
| Key | |
| Assy | Assembly |
| Temp | Temperature |
| Res | Resolution |
| TEC | Thermo Electric Cooler |
| HP | Home Position |
| EP | End Position |
| TP | Test Point |
| [W] | Warning message |
| [F] | Fatal message |
| EM | Error message |
| Min | Minimum |
| Max | Maximum |
| Brisque Error | Error No. |
Description | Cause | Solution |
|---|---|---|---|---|
| PLOTTER: Startup Failed Back |
1 | [F] Machine does not reach standard mode | Other error messages |
|
| OMC: Communication Error Back |
2 | [F] |
|
Check OMC board. |
| CRI: Communication Error Back |
3 | [F] |
|
Check CRI board. |
| PLOTTER: Abort Request Back |
4 | [F] "Quit" activated |
|
|
| Error No. |
Description | Cause | Solution | |
| Roller: Carriage Conflict Back |
5 | [F] Roller cannot move because Carriage is not in HP | Carriage | Move Carriage to HP. |
| Carriage: Unexpected Moving Back |
6 | [F] Conflicting software tasks | Multiple conflicting tasks for carriage movement | Perform shutdown and restart plotter. |
| Cassette: Media Too Short Back |
7 | [F] Machine does not perform loading sequence | Not enough film to expose | Check film and replace with a new roll. |
| PLOTTER: Unload Error Back |
8 | [F] General unload error accompanied by additional error messages, or film did not reach unload device. | Other error messages | Check and resolve other error messages. |
| Error No. |
Description | Cause | Solution | |
| Lower Cassette: Load Error Back |
9 | [F] General Loading error | Other error messages | Check and resolve other error messages. |
| Medium Cassette: Load Error Back |
10 | [F] General Loading error | ||
| Small Cassette: Load Error Back |
11 | [F] General Loading error | ||
| Upper Cassette: Load Error Back |
12 | [F] General Loading error | ||
| Error No. |
Description | Cause | Solution | |
| PLOTTER: Roller Move Error Back |
13 | [F] General error message, roller not in safe position. | Other error messages | Check and resolve other error messages |
| CRI 'END PLOT' Stage Missing Back |
14 | [F] Expose Job not completed. |
|
|
| Media: Request Too Long Back |
15 | [F] Film is longer than maximum length parameter in settings table. | Illegal film length |
|
| Media: Request Too Short Back |
16 | [F] Film is shorter than minimum length parameter in settings table. | Illegal film length |
|
| PLOTTER: Perform Startup Back |
17 | [W] Plotter is performing startup. | Startup not completed | Wait for Startup to be completed. |
| Error No. |
Description | Cause | Solution | |
| PLOTTER: Last Plot Failed Back |
23 | [F] Accompanied by other error messages. | Other error messages | Check and resolve other error messages. |
|
Host 'END PLOT' Stage Missing |
25 |
[F] Expose job not completed |
|
|
|
PLEASE PERFORM RESTART ! |
26 | [F] General error message accompanied by others | Numerous |
|
|
CRI: Hardware Load Error |
27 | [F] During startup, problem loading hardware table |
|
|
|
CRI: Program Load Error |
28 | [F] During startup, problem loading software program | ||
| Error No. |
Description | Cause | Solution | |
|
OMC: Hardware Load Error |
29 | [F] During startup, problem loading hardware table |
|
|
|
OMC: Program Load Error |
30 | [F] During startup, problem loading software program | ||
|
CRI: Startup Failed |
32 | [F] During startup, CRI does not achieve standby status. |
|
|
|
PLOTTER: Save Table Error |
33 | [W] Error occurred when saving system tables to disk | DOS system error |
|
| Error No. |
Description | Cause | Solution | |
|
PLOTTER: Restore From Backup |
34 | [W] Problem reading tables from CPU; reads from CRI backup tables | Continue working. If error message persists:
|
|
|
Roller: Not at Safe Position |
35 | [F] Roller has not reached the safe position in which carriage movement is enabled. |
|
|
|
PLOTTER: Backup Save Error |
38 | [W] Read or write table parameters error from CRI. | Communication with CRI | Check CRI board. |
|
HOST: Communication timeout |
40 | [F] Termination of host communication task. | Host |
|
| Error No. |
Description | Cause | Solution | |
|
PLOTTER: Illegal Resolution |
43 | [F] Resolution from spec or host requires a value that is out of range | Resolution value out of range |
|
|
Laser: Illegal Intensity |
44 | Incorrect intensity value in table, or host does not support the hardware configuration. |
|
|
|
Laser: Use Inactive Channel |
45 | [W] Host requests channel designated by operator as "inactive". | Configuration error | Check and resolve configuration. |
| Error No. |
Description | Cause | Solution | |
|
PLOTTER: Media Absent |
46 | Operated selects empty cassette. | No media | Fill cassette. |
|
Media: Width Exceeded |
47 | [W] Width of image is greater than size of media. |
|
|
|
Media: Height Exceeded |
48 | [W] Height of image is greater than size of media. |
|
|
| Error No. |
Description | Cause | Solution | |
|
Media: Expose Size Exceeded |
49 | [F] Image dimensions exceed mechanical limitations. |
|
Check image parameters and change if required. |
|
Laser: Default Intensity |
50 | [W] Request from host to expose illegal table. | Missing parameter | Insert the missing value in the table. |
|
PLOTTER: OMC Not Response |
51 | [F] OMC does not respond. |
|
|
|
PLOTTER: CRI Not Respond |
52 | [F] CRI does not repond. |
|
|
| Error No. |
Description | Cause | Solution | |
|
HOST: Abort Request |
54 | [F] Host issued command to abort the action. (Accompanied by additional error messages.) | Other error messages | Check and resolve other error messages. |
|
Try to Connect Busy Plotter |
55 | [W] Plotter occupied by one channel while second attempts connection. | Plotter occupied | Wait. |
|
PLOTTER: Feeder Moving |
56 | [W] Feeder mechanism in motion. (Warning) | Don't do anything. | |
|
PLOTTER: Spinner Working |
57 | [W] Spinner mechanism in motion. (Warning) | ||
|
PLOTTER: Conveyor Working |
58 | [W] Conveyor mechanism in motion. (Warning) | ||
| Error No. |
Description | Cause | Solution | |
|
STRB: Data Load Error |
60 | [F] Current parameters of expose file don't load from host to STRB board. |
|
Check STRB board. |
|
STRB: General Error |
61 | [F] General fault. Another EM may occur. |
|
|
| Error No. |
Description | Cause | Solution | |
|
STRB: Grid Default Tables |
62 | [W] No strobe corrections | No strobe correction values in grid table | Load grid corrections table from the rescue diskette. |
|
STRB: Calculation Error |
63 | [F] One or more incorrect parameters, may conflict with spec. Another EM may occur. | Parameters:
|
Refer to User guide to check parameter values. |
|
STRB: PLL 1 Error |
64 | [F] Synchronizing with PLL unsuccessful. |
|
|
|
STRB: PLL 2 Error |
65 | [F] Synchronizing with PLL unsuccessful. | ||
|
STRB: Delay Line Error |
66 | [F] Synchronizing with PLL unsuccessful. | ||
|
OMC: Upper Door Open |
67 | [W] Upper door open, or detector indicates it is open |
|
|
| Error No. |
Description | Cause | Solution | |
|
OMC: Missing Unload Cassette |
68 | [W] Unload cassette missing, or no signal received from unload cassette |
|
|
|
Roller: Stuck at HP |
69 | [F] Roller cannot move from HP |
|
|
|
Roller: Stuck at EP |
70 | [F] Roller cannot move from EP | ||
|
Roller: No Encoder Pulses
|
71 | [F] Roller in motion, but encoder pulses report does not reach PC. |
|
|
| Error No. |
Description | Cause | Solution | |
|
OMC: Lower Door Open |
72 | [W] |
|
|
|
OMC: PC Board I/O Timeout |
73 | Ignore | ||
|
Roller: Lost Location |
74 | During film movement, location of roller is lost. |
|
|
| Error No. |
Description | Cause | Solution | |
|
Media Out: Unexpected Absent |
75a | During unloading, no signal from Film in/out detector |
|
|
|
Media Out: Unexpected Present |
75b | During unloading, unnecessary signal from Film in/out detector. | ||
|
Media In: Unexpected Absent |
76a | During loading, no signal from Film in/out detector | ||
|
Media In: Unexpected Present |
76b | During loading, unnecessary signal from Film in/out detector | ||
| Error No. |
Description | Cause | Solution | |
| Cassette: No Media Move Pulses |
77 |
|
|
|
| OMC Unload Device Busy Back |
78 | [W] Mode: when working with unload cassette, signal of existing cassette missing. |
|
|
| OMC: Line processor Busy Back |
79 | [W] Inline processor is busy |
|
|
| Media Stuck: Plotter Drum Back |
80 | [F] After 30 seconds, film has not reached Film In/Out detectors and cannot be unloaded from drum. |
|
|
| Error No. |
Description | Cause | Solution | |
| OMC: Upper Lever Open Back |
81 | [F] Film does not advance. |
|
|
| OMC: Lower Lever Open Back |
82 | [F] Film does not advance. |
|
|
| Error No. |
Description | Cause | Solution | |
| Media Stuck: Plotter Conveyor Back |
83 | [F] Film detected in conveyor during unloading sequence. Occurs when processor not activated within "time out". |
|
|
| Line Processor: Timeout Back |
84 | [F] After "line processor busy" message in unloading, "busy" timeout passed, but conveyor still busy due to film stuck in conveyor or bridge processor. |
|
|
| Error No. |
Description | Cause | Solution | |
| Media Stuck: Unload Device Back |
85 | Film stuck between feeder and unload cassette |
|
|
| Conveyor: Media too Short |
86 | [F] Inline processor mode: film is shorter than distance between Film In/Out detector and Film Into Conveyor |
|
|
| Lower Cassette: Missing |
87 | No cassette installed |
|
|
| Medium Cassette: Missing |
88 | No cassette installed | ||
| Small Cassette: Missing |
89 | No cassette installed | ||
| Error No. |
Description | Cause | Solution | |
| Roller: Home Location Lost |
90 | No indication that roller is in home location | Home or End detector
|
|
| Cutter: Lost Location |
91 | Neither left nor right signal received | Left or right cutter position detector. |
|
| Roller: Detectors error |
92 | Both left and right signal receiver | Left or right roller position detector. | Check left and right roller position detectors, and replace if required. |
| Roller: Movement Timeout |
93 | Roller stuck between positions in mid-process |
|
|
| Error No. |
Description | Cause | Solution | |
| Lower Cassette: Media End |
94 | [F] Film ended, or film detection error |
|
|
| Medium Cassette: Media End |
95 | |||
| Upper Cassette: Media End |
96 | |||
| Feeder: No Rotation Pulses Back |
97 | During timeout, no pulses were detected from the feeder encoder. |
|
|
| Feeder: Pulses Count Error Back |
98 | Pulses from feeder encoder are detected, but error occurs in readout |
|
|
| Small Cassette: Media End |
99 | [F] Film ended, or film detection error |
|
|
| Error No. |
Description | Cause | Solution | |
| Upper Cassette: Missing |
100 | No cassette installed |
|
|
| Cutter: Detectors Error |
101 | Inaccurate signals from HP EP Cutter Detectors | Malfunction of one of the detectors | Check the function of the detectors, and replace the detector that is not functioning properly. |
| OMC: DC '+' 15 V Missing |
102 | Missing +15 V in OMC detector voltage |
|
|
| Error No. |
Description | Cause | Solution | |
| OMC: DC '-' 15 V Missing |
103 | Missing -15 V in OMC detector voltage |
|
|
| OMC: DC '-' 5.2 V Missing |
104 | Missing -5.2 V in OMC detector voltage |
|
|
| OMC: DC '+' 5 V Missing |
105 | Missing +5 V in OMC detector voltage |
|
|
| OMC: DC '+' 12 V Missing |
106 | Missing +12 V in OMC detector voltage |
|
|
| Error No. |
Description | Cause | Solution | |
| Laser 2: Course CLBR Fault |
107 | Knife sequence in the Static Optic Assy |
|
|
| Laser 2: Fine CLBR Fault |
108 | Static Optic assy cannot provide Res Intensity value |
|
|
| Laser 2: Work Point Error |
109 | Static Optic assy cannot reach Diode work point | ||
| Laser 2: Extra Current Set |
110 | [W] The extra power was used during light calibration. (Not for MB SOMC) | Low power diode | If the message appears consistently, replace Static Optic assy. |
| Error No. |
Description | Cause | Solution | |
| Laser 2: Out of Range Power |
111 | Problem with Laser Diode power | Laser Diode 2 | Replace Static Optic assy. |
| Laser 2: Intensity Exceeded |
112 | The intensity value is above laser max.imum and cannot reach low intensity value. | Intensity values | |
| Laser 2: Low LDT Level |
113 | Knife sequence in the Static Optic Assy |
|
|
| Error No. |
Description | Cause | Solution | |
| Spinner: Rotation Set Error |
114 | [F] The rotation frequency is different than the expected rotation frequency. |
|
|
| Spinner: Driver Malfunction |
115 | [F] Spinner frequency is out of expected limit. | ||
| Laser: DAC Conversion Error |
117 | [W] RF Modulator D to A out of range | OMC board malfunction | Check OMC board |
| Laser 1: Course CLBR Fault |
118 | Knife sequence in the Static Optic Assy |
|
|
| Error No. |
Description | Cause | Solution | |
| Laser 1: Fine CLBR Fault |
119 | Static Optic assy cannot provide Res Intensity value |
|
|
| Laser 1: Work Point Error |
120 | Static Optic assy cannot reach Diode work point |
|
|
| Laser 1: Extra Current Set |
121 | [W] The extra power was used during the light calibration. (Not for MB SOMC) | Low Power Diode | If the message appears consistently, replace Static Optic assy. |
| Error No. |
Description | Cause | Solution | |
| Laser 1: Out of Range Power |
122 | Problem with Laser Diode power | Laser Diode 1 | Replace Static Optic assy. |
| Punch: Pin Stuck Inside |
123 | [F] Punch does not return to HP |
|
|
| Punch: Pin Stuck Outside |
124 | [F] Punch does not move | ||
| Punch: Detectors Error |
125 | [F] Inaccurate signals from IN and OUT Detectors | Malfunction of one of the detectors | Check the function of the detectors, and replace the detector that is not functioning properly. |
| Error No. |
Description | Cause | Solution | |
| Laser 1: Low LDT Level |
126 | Knife sequence in the Static Optic Assy |
|
|
| Laser 1: Intensity Exceeded |
127 | The intensity value is above laser max. and cannot reach low intensity value. | Intensity values |
|
| Error No. |
Description | Cause | Solution | |
| Lower Cassette: Read Error |
128 | [W] Cassette data read error |
|
|
| Medium Cassette: Read Error |
129 | |||
| Small Cassette: Read Error |
130 | |||
| Upper Cassette: Read Error |
131 | |||
| Error No. |
Description | Cause | Solution | |
| Lower Cassette: Write Error |
132 | [W] Difference between the read and write data and the cassette memory. |
|
|
| Medium Cassette: Write Error |
133 | |||
| Small Cassette: Write Error |
134 | |||
| Upper Cassette: Write Error |
135 | |||
| Error No. |
Description | Cause | Solution | |
| Lower Cassette: Use Expired |
136 | End of life for cassette memory board | Cassette memory board usage has expired. | Replace cassette memory board. |
| Medium Cassette: Use Expired |
137 | |||
| Small Cassette: Use Expired |
138 | |||
| Upper Cassette: Use Expired |
139 | |||
| Error No. |
Description | Cause | Solution | |
| Lower Cassette: Init Fault |
140 | First use of new cassette
|
No data in memory board
|
Continue working. |
| Medium Cassette: Init Fault |
141 | |||
| Small Cassette: Init Fault |
142 | |||
| Upper Cassette: Init Fault |
143 | |||
| Error No. |
Description | Cause | Solution | |
| OMC: I2C Interface Malfunction |
145 | [F] General communication failure | Communication failure or malfunction between OMC and another peripheral | More messages will follow - analyze related error messages. |
| CRI: 400 Khz Check Error |
148 | [W] 400KHz synthetic clock on CRI board not detected. Checked in CRI start-up tests upon power-on or reset. | CRI board |
|
| CRI: PLL Frequency Error |
149 | [W] PLL out frequency error appears during Prepare Plot. | CRI board |
|
| CRI: Accumulation Error |
150 | [W] Stepper accumulation logic error, checked in the CRI start up tests upon power-on or reset. | CRI Board |
|
| Error No. |
Description | Cause | Solution | |
| CRI: MS Step Ram R/W Error |
154 | [F] Error in checking the CRI board micro steps | CRI board |
|
| CRI: Polarity Ram R/W Error |
155 | |||
| CRI: DAC Conversion Error |
156 | [F] Error in digital to analog conversion during startup and reset. | CRI board |
|
| CRI: Stepper Driver Error |
157 | [F] Checking stepper driver board or functionality of stepper driver | Stepper driver |
|
| CRI: Line Position Error Back |
158 | (for internal diagnostic use) | ||
| Error No. |
Description | Cause | Solution | |
| CRI: Driver DC 12 V Error |
161 | [F] Stepper Driver missing 12V | 12V Power Supply |
|
| Carriage: Detectors Error |
162 | [F] HP and EP Carriage Detectors are active simultaneously. |
|
|
| CRI: Board R/W RAM Error |
163 | [W] Microprocessor on CRI system memory error | CRI Board |
|
| Carriage: Stop Movement |
164 | The carriage does not move. |
|
|
| Error No. |
Description | Cause | Solution | |
| CRI: Plot Position Error |
165 | [F] After Stop Spiral, plot start position is not correct. | CRI Board | Reboot the system |
| CRI: PLL Setup Error |
166 | [F] Error in PLL calculated setup. PLL factor is out of range (3 to 254). | Program algorithm | Increase expose resolution. |
| CRI: Accumulation Accuracy |
168 | [F] CRI illegal accumulation error. | Program algorithm | Increase expose resolution. |
| CRI: Speed Table Overflow |
169 | [F] Absence of CRI system RAM | Program algorithm | Decrease Spinner speed. |
| Error No. |
Description | Cause | Solution | |
| Carriage: No Move Indication |
170 | [F] No carriage movement | No index interaction |
|
| CRI: HP Calibration Error |
171 | [F] HP calibration error |
|
|
| Carriage: Illegal Movement |
172 | [F] Attempt to move carriage while carriage already in motion | CRI Board |
|
| Error No. |
Description | Cause | Solution | |
| CRI: Line Count Error |
173 | [W] At "end of plot", number of lines counted is not as expected during exposure |
|
|
| CRI: EP During Plot |
174 | [F] EP detector activated before end of plot, or HP detector activated during expose. |
|
|
| Error No. |
Description | Cause | Solution | |
| CRI: Stop Spiral Overflow |
175 | [F]: Stop Spiral overflow, occurs if more than 15 stop spiral cycles occur in one stop spiral sequence. |
|
|
| CRI: Encoder Frame Error |
176 | [W] Incorrect number of encoder pulses per index. Wrong frequency from the Encoder. |
|
|
| Error No. |
Description | Cause | Solution | |
| Carriage: Stuck at HP |
177 | [F] Carriage does not leave HP. |
|
|
| Carriage: Stuck at EP |
178 | [F] Carriage does not leave EP. |
|
|
| Carriage: Lost Location |
180 | [F] Occurs during plotting or return to HP. The CRI lost the correct counting of the stepper motion. |
|
|
| Error No. |
Description | Cause | Solution | |
| CRI: Illegal HP Calibration |
181 | [F] HP value out of allowed range. Full range is 10 - 490. Should be adjusted to a value between 125 and 375. |
|
|
| Carriage: Illegal Position |
182 | Unexpected carriage position during HP calibration. |
|
Check and replace, if required:
|
| CRI: Timeout Leaving HP |
183 | [F] HP Detector error. Appears together with Error Message #171. |
|
|
| Carriage: HP Not Reachable |
184 | [F] Carriage cannot reach HP. Appears together with Error Message #171. | Carriage cannot reach HP. |
|
| CRI: Full Speed Motion Stop |
185 | [F] Carriage stops in mid-process. |
|
|
| Error No. |
Description | Cause | Solution | |
| CRI: Detectors Malfunction |
186 | [F] HP detector malfunction. HP error in voltage stepper driver. |
|
|
| PLOTTER: INTERLOCK ACTIVE |
187 | [F] No signal from interlock detector |
|
|
| Lower Cassette: Connected ? |
188 | [F] I2C Communication error - cassette indication missing |
|
|
| Medium Cassette: Connected ? |
189 | |||
| Small Cassette: Connected ? |
190 | |||
| Error No. |
Description | Cause | Solution | |
| Plotter; Media Inside Drum |
191 | [F] Film inside drum cannot automatically unload | Load/unload sequence failure | Manually unload film: Open side doors and covers, and take film out of drum. |
| Upper Cassette: Connected ? |
192 | [F] I2C Communication error |
|
|
Spinner Feedback Error |
There is no feedback on the spinner speed from the spinner
encoder |
Signal is not reaching the HOMC |
|
|
Important! Use a wrist ground cable!