Product

• Lotem^® 400 Xpose
• Lotem 200K

Symptoms

Jobs do not appear in the queue in the NewJobs folder.

Cause

Solution

Prerequisite: Update 3 or later installed on the PC running Lotem Controller.

1. Locate E:\DataVolumes\NewJobs and verify that the NewJobs folder exists.
• If the NewJobs folder exists—continue to step 2
• If the NewJobs folder does not exist—manually create the folder and continue to step 2
2. Close the Lotem Xpose application.
3. Press ctrl + alt + del.
4. In Task Manager, click the Processes tab.
5. In the Processes tab, select but do not double-click HFdeamon.exe and click End Process.
6. Locate C:\LotemXpose\Version\Config\HotFolder and create a backup of HotFolders.ans.
7. Copy the HotFolder.ans file to C:\LotemXpose\Version\config\HotFolder.

Warning: This file overwrites all existing hot folders, and the customer must redefine the hot folders!

6. Restart the computer.

Technical contact(s)

Mario Amir

Submitted by

Tamar Kadman

Date submitted

21 Sep 2004