Product

Lotem^® 400 Xpose

Error

The procedure entry point create toolhelp32snapshot could not be loacted in the dynamic link library KERNEL32.dll

Symptoms

When selecting the remote support tools icon in Lotem Controller, an error message appears.

Cause

• Incompatibility between the Lotem Xpose application and the operating system (Windows NT).
• Remote support tools activation bug.
  

Solution

Activate the VNC manually.

Note: If there is a problem with the Remote Support Tools button, the fact that VNC was activated manually will not solve it.

Password for the first connection:

Technical contact(s)

Mario Amir

Submitted by

Mario Amir

Date submitted

06 May 2004