| Problem |
Solution |
| Calibration strips from Brisque
abort with out error message. |
- Send the strips one by one - change offset for every strip. (This
bug is fixed in Brisque version 3.)
|
|
Expose aborts with error messages 6801 and 5230.
When working with SFL
|
|
|
Expose aborts with message ‘Job aborted by Host’.
|
|
| Expose aborts with error messages
5230 or 5218. |
- Verify that the drum speed does not exceed the maximum allowed per
plate size / resolution.
|
| Plate is not punched. Error
messages on Brisque reads: "required Punch configuration is not available". |
|
| Expose is running very slowly
with a lot of stop spiral |
|
| Cannot connect to Lotem through
Brisque (Lotem is not on the list). |
|
|
Communication problems between Brisque and Lotem. When
working with SFL
|
- Open a terminal window and ping the Lotem IP address.
- Open a terminal window and type 'mon4'.
- Open plot diag-plotters-sfl and run test. If it passes, this will
initialize SFL.
- Open the terminal window and type 'lsdev -Cpci'. Check if SFL is available
or defined. If it is defined, type 'cfgmgr'. When finished, type 'lsdev
-Cpci' and see if available. If it is, try typing ‘mon4’ again.
- Open the terminal window and type 'lsdev -Cpci' . Check if SFL is
defined or available. If it is defined, type 'cfgmgr'. Then try to communicate
again. If this doesn't work, remove the SFL, boot the Brisque, shutdown
and reinstall the SFL. Restore the database or registry.
|
| Config shows the Lotem is not
connected to Brisque. |
- Verify that the Lotem is in Ready or Service mode.
- Verify that a correct IP number has been put in the Brisque scismit
/ platesetter.
- Try to ping the Lotem from the Brisque and the Brisque from the Lotem.
If it does not work, then the TCP/IP configuration of both units should
be checked.
- Verify that the fibers are connected correctly and that the SFL/VLSI
diag from the Brisque is passing.
- Open each of the files inside the Lotem database directory with Word
Pad to ensure that they are not corrupted or wrongly set.
- Verify that no more than 3 Plate Types, 2 Res/Int tables or 3 Punch
configurations have been set up.
|
| Job does not start to expose. |
- Check that the load policy in the plate expose is set correctly.
- Check that the PC in ready State.
- Check that the loading system status in the Lotem is 'expecting plate
/ paper'.
- Verify that the Brisque is not set to Plotters No Film Mode in the
scismit / imagesetter.
|
| Cannot plot job, but config
is ok. |
- Check the queue to see if the plate expose symbol is blinking. In
operation control click on plate expose-ok.
- Check if the GUI is in ready status, otherwise change it to online.
|
| Controller gives a Debug error
message when sending a job from the Brisque. |
- Some parameters in the Lotem database/registry are not defined correctly
or are missing.
- Verify that the Spiral Motor is not disabled (=0) in the expose registry.
|
| Controller freezes when exposure
is finished. |
- Use the power switch to shut down and restart the Lotem.
|
|
System error 7123 or 5230 - On Brisque progress
indicator doesn’t advance.
|
- Check the connectors pins on both sides
- Replace the cable between the TSP and the Lotem
- Replace the DDB board.
- Replace the MCF board.
- Replace the Strobe board.
-
Replace TSP board on the brisque
|
| System error 7230 or 7122 |
-
mso-list:l12 level1 lfo17;tab-stops:list .25in;direction:ltr;unicode-bidi:embed">Check
if the TSP board it set tight
- Replace the TSP.
|
| Brisque freeze /stuck |
-
mso-list:l21 level1 lfo18;tab-stops:list .25in;direction:ltr;unicode-bidi:embed">Power
the brisque off and wait 1 minute
-
mso-list:l21 level1 lfo18;tab-stops:list .25in;direction:ltr;unicode-bidi:embed">Power
the brisque up and see it the problem repeated. If it does take out
the rotation board and expose job that you have a temp of it and that
you know that it pass before if the brisque freeze again replace the
TSP. If not replace the rotation board.
-
mso-list:l21 level1 lfo18;tab-stops:list .25in;direction:ltr;unicode-bidi:embed">Load
the version with overwrite
- Do called start.
|
|
System error 5155
Symptom - Expose won’t start
|
-
Check the TSP board driver.
-
Do release from the plt_config.dlg
-
Release the TSP by using “monNsp’ command (from terminal)
-
Check the cable connection between the Lotem and the TSP.
-
Replace the TSP cable
- Replace the TSP board.
|
|
Error message “can’t open device driver”
Symptom - Expose won’t start
|
-
Check the configuration table to see if another board
occupies the PCI slot
- open terminal and write lsdev –C
- check if the TSP identify as nsp0 and as Availeble ,if
it’s nsp1 do:
- rmdev –l nsp1 -d
- do cfgmgr
- check that now the TSP identify as nsp0
- Power the brisque off and wait one minute then tern it on.
- Replace the TSP board
|
|
System Error 7120
Symptom - expose process won’t start.
|
- Run TSP Diag
- Check that the porch seat tight on the board
- Load the software with overwrite
- Replace the TSP board
|
| System error 7125 |
-
mso-list:l15 level1 lfo19;tab-stops:list .25in;direction:ltr;unicode-bidi:embed">Run
TSP diag.
-
mso-list:l15 level1 lfo19;tab-stops:list .25in;direction:ltr;unicode-bidi:embed">Check
that the brisque version is OK
-
mso-list:l15 level1 lfo19;tab-stops:list .25in;direction:ltr;unicode-bidi:embed">Check
that the expose parameters are OK-mesh/res/angle
-
mso-list:l15 level1 lfo19;tab-stops:list .25in;direction:ltr;unicode-bidi:embed">Reload
the expose S/W.
-
mso-list:l15 level1 lfo19;tab-stops:list .25in;direction:ltr;unicode-bidi:embed">Replace
the DDB
- Replace the TSP board.
|
| At start up the Brisque doesn’t
recognize the TSP board |
-
Check the configuration table to see if another board occupies the
PCI slot.
- Open terminal and write lsdev –C
- Check if the TSP identify as nsp0 and as Available ,if
it’s nsp1 do:
- rmdev –l nsp1 -d
- Do cfgmgr
- Check that now the TSP identify as nsp0.
|
| No communication from Lotem
to the Brisque. |
-
Check to see if Lotem application is running
-
go to config and click once on expose to see if Lotem says connected-if
not
A. open the plate dialogue and try to reset the screen
processor if that doesn’t work
B. open a terminal window and type mon4- this will check the VLSI connection-
if it says ok then you must type q to quit out of mon4 - if it
says to type “ow 33 a0 “then type the command to reset the VLSI.
C. If you have TSP Open a terminal window and type MonNsp- this will
check the TSP connection ,if it not OK then type #lsdev –C |grep
NSP0
This will show you if the TSP board is available if it’s not type #mkdev
–l NSP0.
D. open a terminal window and ping the ip address of the the Lotem
- the screen should continue to scroll if the tcpip communication is
working, hit ctrl and c to get out- if not then check the cable s and
configuration.
E.Hit the up arrow above scismit and double click on plotter
diag.
then hit 2 for plotters and then 2 for Lotem 800 then hit 1 for
sfl and then 1 again for registers and then 1 again for plx -
this test should pass and this will init the sfl card and reset the
communication for the sfl card. Then hit the esc key and y to escape
diagnostics.
-
go to the Lotem pc and check under setting the number
of defined plates- there must be a maximum of 5 otherwise the
Lotem will not communicate to the Brisque.
-
check the sfl cable to make sure that the light is coming
out of one end and the cable .
-
open a terminal window and type lsdev -Cspci and see if the
sfl0 is defined or available. If it is defined then type cfgmgr
and then again type lsdev -Cspci to see if it is now available
and then type mon4 to see if it is working. The sfl board in
the Brisque is slot dependent- do not move it to another slot!
-
On the Lotem- go to start, settings, msdos prompt and ping
the ip address of the Brisque.
-
If you can ping the Lotem from the Brisque and the sfl or tsp works
(mon4 or monNsp) and you do not have too many plate definitions
on the Lotem then you have a corrupt database - reload the database
on the Lotem.
-
Make sure you have the Lotem update 1.27 or highter loaded
on the Brisque- this should be loaded by opening up a terminal window
and with the cd installed type
UpdInstall UpdLotem (do not do it through smit install_latest)
Do not load the TSP update for the Dolev along with the Lotem
update 1.27
-
Make sure the Lotem I.P address is correct under scismit/platesetter.
-
Open a terminal window and type smit hosts and then list all hosts
and make sure you do not have duplicate hostnames with different
i.p. addresses
-
Make sure en0 and en1 have different I.P. range.
|
|
Expose aborted
Simptom -Mismatched Plotter line requied 52800
,Counted 52848.
|
-
mso-list:l7 level1 lfo25;tab-stops:list .25in;mso-layout-grid-align:none;
text-autospace:none;direction:ltr;unicode-bidi:embed">Check that the
pelage between the Tsp and the DDB BRD must be close by the
two screws fasten together.
-
mso-list:l23 level1 lfo24;tab-stops:list .25in;direction:ltr;unicode-bidi:embed">reload
the DDB Hex file
- Replace the DDB BRD
|
certain punches are activated
when not asked by the press configuration or at the template in the Brisque
from the PC GUI it is working properly.
|
The problem occur when the first punch (unrequested) in the list together
with other requested punch.
the Problem exist in ver 3 (all upd's) and fixed in Brisque ver 4.
1. delete all punch definitions
2. create them again while the first set should include the spiral punch
(#3) only.
3. For GTO machines the first set should include spiral punch #3 + #4
|
| Expose parameters are not
valid |
Check that the parameter "IO OBJECTS\ DDB CARDS\ DDB
Card\ Minimum DDB
Divider" should be always 1. |
| Head margin cannot be smaller
than XX mm. |
- Do one of the following:
- Modify the settings of your default press format to match the
values for the following parameters in the Lotem registry:
- Machine/Media Width Top Mechanical Margin = 10
- Machine/Media Width Bottom Mechanical Margin = 6
Or:
- Modify the values for the following parameters in the Lotem registry
to match the settings for your default press format:
- Machine/Media Width Top Mechanical Margin = 10
- Machine/Media Width Bottom Mechanical Margin = 6
- From the Brisque Devices window, perform ReConfigure and run the test
again.
Important: When running the laser uniformity
test from the Brisque, verify that all diodes (24 for the Lotem 800 S
and 48 for the Lotem 800 F) are defined as Open in the
laser group registry.
|
| Debug a problem that relates
to TSP. |
Copy the TSP error log located on the Brisque.
To copy the TSP error log:
- On the Brisque, open the terminal and type #.../temp to access
the TSP error log file.
- Copy the TSP error log file. You can copy this file from a Macintosh
computer.
Note: Booting erases the TSP error log file.
- If a boot was performed, copy the TSP_error.# files located
in the #../scitex/version/logs directory.
|