Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


“Machine dongle not detected” appears on Magnus 400 Quantum and Lotem 400 Quantum


Product

 
  • Kodak® Magnus™ 400 Quantum
  • Kodak Lotem® 400 Quantum

Component

 

Dongle


Error

 

Machine dongle not detected.


Solution

 
  1. Quit the Controller software.
  2. Start either SPlot or Service Shell.
  3. At the Quantum>> command prompt, type reset.

    One of the following messages appears:
    Machine dongle not detected.
    Machine dongle detected.

  4. If the message Machine dongle not detected appears, in SPlot or Service Shell, at the Quantum>> command prompt, type the following commands, pressing enter after each command:
    access dev
    stg delete flash 2405
    access expert
    feature agarhs MaxDrumSpeed 380

    reset

    The message Machine dongle detected should appear while the platesetter is being reset.


Technical contact(s)
 

Mario Amir

Submitted by
 

Ze'ev Rozenberg

Date submitted
 

15 Feb 2007


    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.