Tab between fields in the Word document to check each item off and enter
comments. OR print a hard copy and mark the information by hand, then transfer
it later into an electronic copy.
Go over the checklist with the customer and
get his/her signature on a hard copy.
Photocopy the checklist and leave it with the customer.
Keep the original for your files.
Attach an electronic copy of the checklist to
the open call before closing it.