Troubleshooting - Carriage Stalling

Carriage Stalling


Product		Trendsetter News
Machines affected		Trendsetter NEWS with Thermal II head

Component		Missing flex-track links causing carriage stalling

Symptoms		This problem can manifest itself in many ways, including (but not limited to): image artifacts abnormal carriage/picker sounds stalling or erratic/unexpected movement of carriage/picker high motor operating temperature

Cause		NOT enough links in the cable carrier flex track. The flex track does not have enough travel at one end of the carriage causing the head to stall.

Solution		Before troubleshooting any carriage problems, check that the flex track has 19 links - do not include the mounting links at each end of the track. The part number for the entire flex track is 18-3345. To order one link, request 0.05 m.

Technical contact(s)		Remy Dawson
Submitted by		Angus Gillon
Date submitted		03 May 2002