1. If the version of Service Shell (including build) is older than the version included in this Controlled Release CD, then install Service Shell from the Controlled Release CD.

2. Go to the Patches folder on the Controlled Release CD and read the readme.txt file to find out if any patches or file upgrades (including new Service Shell scripts) are included and how to apply them. Normally, this will involve simply copying files from the Patches folder into other folders.

3. After installing the Service Shell client, start the version checker applet. If you have applied the patches referred to in step 2, the version checker will successfully identify the correct versions of the different firmware and software.

• Click Config. A dialog box prompts you for the controlled release config file.
• Browse to the VersionConfig folder on the controlled release CD, select the version config file, and click Evaluate > Yes.
• If a dialog box indicates that the device is not yet configured with controlled release version information, select Configure System > Next. Browse to the VersionConfig folder on the controlled release CD, select the version config file, and click Finish. For more info on Service Shell, see the Service Shell website.

4. Check the version of the digi driver and actual digi card (Multi-port serial adapter). Dell 2600 and Optiplex GX260 workstations should have the new digi card, identifiable by its small connector. The digi driver for these cards must be version 4.0.229.2. Do not use digi driverversion 3.10.0.189, as it will cause slow downloads. To verify the digi driver version, go to Computer Management\Device Manager\Multi-port serial adapters. To update the digi driver version, see the DigiDriver directory on the Controlled Release CD.
   The older style digi card is "Digi ClassicBoard 4 PCI," and the driver version is 1.1.0.0. Do not upgrade the driver on this type of board.

5. Start Service Shell on the device server, and then select and run the FirmwareUpgrade script from the Devices script list.

Make sure you have the controlled release CD in the CD-ROM (H drive) of the server. If you have applied the patches referred to in step 2, the script will automatically identify the correct locations of the firmware located on the CD.

There is no need to copy the firmware files from the CD manually, as the script will perform this task. The files will be copied to the Service Shell Firmware folder by the script.

Note: If the script fails to complete a particular download of a firmware component, you have the option of returning to the main menu and trying again (you do not have to exit the script and re-run it). Run the same script (FirmwareUpgrade), and it will automatically detect which modules were completed and attempt to load the ones that did not complete. There is no need to change your selections, as the script will automatically detect where it left off.

6. Install Print Console. Note that Service Shell Client and Host must be installed on the system drive of the host computer, or Print Console will fail to install. If Service Shell is not present, or is installed incorrectly or to the wrong drive, uninstall and/or re-install Service Shell, being sure to select system drive (D or C, depending on the workstation).

7. Check that device and all applications are functional, including load/unload of small/medium/large size media.

8. Demo and provide instructions on the News SA to customers.