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Product |
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Machines affected |
All |
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Component |
ALE Board |
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Symptoms |
Image corruption at the beginning of a plot, horizontal image shift, or a missing image - cause unknown. ANY data-related problem CAN be attributed to this problem. It is mainly seen on 3rd party RIP's and can also result in strange error messages such as the Brisque reporting "TSP do not fetch data" |
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Cause |
Buffer ready signal on the ALE |
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Solution |
Instructions for cutting the trace on the ALE board
If you cut the trace, PLEASE be sure to mark "TRACE CUT" on the board with a sharpie or other felt-tipped marker. Logistics will need to know that this board has been reworked if it is returned since modified boards will NOT work in a scanner. Note that this problem WILL be resolved in the next version of product firmware, so once these versions are released and installed, trace cutting will no longer be necessary.
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Technical contact(s) |
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Submitted by |
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Date submitted |
01 Nov 2001 |
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