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A general exception fault appears after replacing MPE board


Product

 
  • Trendsetter®400/800
  • Trendsetter AL
  • Trendsetter NEWS
  • Trendsetter Spectrum

Component

 

MPE board (10-3692B) with serial numbers 1A0049xx and date code 2004-05-12


Error

 

General exception fault


Symptoms

 

Strange behaviour occurs after installing a MPE board. Symptoms include general exception faults or starting up in boot mode so you can only communicate with the board at 38400 baud.


Cause

 

MPE boards (10-3692B) with serial numbers 1A0049xx and date code 2004-05-12 were shipped without the NVS parameters and state variables initialized.


Solution

 

To fix the problem:

  1. Turn off the device.
  2. Remove the FDPE and ALE boards from the card cage.
  3. Turn on the device.
  4. Type these commands:
    • nvs init all creo
    • nvs init state creo
  5. Turn off the device.
  6. Reinstall the FDPE and ALE boards.
  7. Upload the appropriate firmware.
  8. Upload the NVS.

Technical contact(s)
 

Doug Jeffery

Submitted by
 

Doug Jeffery

Date submitted
 

15 Jun 2004


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