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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
| Applies to |
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| Machines affected | All machines that have a Single Cassette Module installed. |
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| Error Number | [22303] ALE2: Cassette cart not in position for loading, replace cart then select RESUME |
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| Component | Garage |
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| Problem | The pick sequence has been halted because the cassette is not in position at the garage. |
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| Causes and Solutions | Cause 1: Cassette present sensor
is not being read. Solution (a): Check that cassette is docked correctly. Solution (b): Check that sensor is still there, and working. Replace it if needed (part number xx-xxxx). Solution (c): Check that the firmware is correctly reading the state of the sensor. Solution (d): Check the reed switch for damage. Replace it if needed (part number xx-xxxx). Solution (e): Check the connection between the sensor and the Genine board. Solution (f): Check reed switch for damage Solution (g): Check the alignment of the cassette to the garage. For more information, see the alignment procedure. Cause 2: "Cassette engaged" light is in the wrong state. |
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| Technical contact | Gordon Andrew |
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| Date submitted | 28 March 2000 |
| Date modified |