Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


Garage not ready for pick

Applies to
  • VLF Trendsetter AL

Machines affected All machines that have a Single Cassette Module installed.

Error Number [22303] ALE2: Cassette cart not in position for loading, replace cart then select RESUME

Component Garage

Problem The pick sequence has been halted because the cassette is not in position at the garage.

Causes and Solutions Cause 1:  Cassette present sensor is not being read.
Solution (a):
 Check that cassette is docked correctly.
Solution (b): Check that sensor is still there, and working. Replace it if needed (part number xx-xxxx).
Solution (c): Check that the firmware is correctly reading the state of the sensor.
Solution (d): Check the reed switch for damage. Replace it if needed (part number xx-xxxx).
Solution (e): Check the connection between the sensor and the Genine board.
Solution (f): Check reed switch for damage
Solution (g): Check the alignment of the cassette to the garage. For more information, see the alignment procedure.

Cause 2:  "Cassette engaged" light is in the wrong state.
Solution (a):
  Check the light and replace if it is burnt out.
Solution (b):  Check for faulty wiring.
Solution (c):  Check the relay.


Technical contact Gordon Andrew
Date submitted 28 March 2000
Date modified

    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.