Product

• CS Xpose 2.00.64 + upd 1
• Prinergy^® 2.1, 2.2 and 2.3
• Dolev^® and Lotem^® devices with CS Xpose

Platform

Dell^® 2500H, 2500V and 6400 workstations

Operating system

Microsoft^® Windows^® 2000 Server

Symptoms

When a rotated TIFF file is submitted to the CS Xpose queue and then the job is aborted, the next job is displayed twice in the queue (although the job is processed only once).

Cause

A problem in CS Xpose 2.00.64 + upd 1 when the file is rotated in CS Xpose.

Solution

The workaround is to rotate the TIFF files in Prinergy and not in CS Xpose.

Technical contact(s)

Tamar Kadman

Submitted by

Chris Mussell

Date submitted

05 Oct 2004