Error “Expose task failed due to lack of response from the workstation” when exposing to Lotem 800 II/Lotem 800 Quantum


Product		Xpo software 3.00.79 CS Xpose software 2.00.064 + any update Prinergy software 2.x and later Lotem 800 II platesetter, controller version 3.80.12 and 3.80.16 Lotem 800 Quantum platesetter, controller version 3.80.12 and 3.80.16
Platform		All platforms supported by relevant products
Operating system		Microsoft Windows 2000 Server

Error		`Expose task failed due to lack of response from the workstation`

Symptoms		In Xpo software 3.00.79, or in CS Xpose 2.00.064 + any update, Prinergy jobs fail before the expose begins and an error message appears in the Lotem controller.

Solution		Install the BaseExpose patch: Close the Xpo or CS Xpose software. Close the Lotem controller software. Unzip BaseExpose.zip, using the password `kodak`. In the Lotem controller workstation, copy the BaseExpose.dll file to: C\Lotem Start the Lotem controller software. Start the Xpo or CS Xpose.

Technical contact(s)		Tamar Kadman
Submitted by		Tamar Kadman
Date submitted		25 Apr 2006