Prinergy/Prinergy Evo jobs (GDAPI workflow) are incorrectly displayed as failed in Xpo


Product		Kodak Xpo 3.00.79 software Kodak Prinergy 3.1.0.3 or later software Kodak Prinergy Evo 3.1.6.4 or later software Kodak Magnus 800 platesetter Kodak Magnus 400 Quantum platesetter Kodak Lotem 800 Quantum family
Platform		All platforms supported by relevant products
Operating system		All operating systems supported by relevant products

Symptoms		Prinergy and Prinergy Evo jobs (GDAPI workflow) are displayed in the Xpo 3.00.79 software as if they failed, although the jobs were successfully exposed.

Solution		Install the following patch to solve the problem. Pre-requisites: Xpo 3.00.79 software The patch is relevant for Prinergy 3.1.0.3 or later software, or Prinergy Evo 3.1.6.4 or later software In Prinergy, stop the Expose JTP. In Prinergy Evo, stop the Printer JTP. From eCentral portal, download the patch file: Expose fail in Prinergy/Prinergy Evo (GADPI workflow), posted under Downloads > Xpo. Or, download Xpo3.00.79_Fail_End_Expose_Patch.zip. Extract the compressed file using the password `kodak`. Copy the files to Xpose\version\bin. Start the JTP.

Technical contact(s)		Tamar Kadman
Submitted by		Tamar Kadman
Date submitted		11 Oct 2006