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The first job from Xpo 3.00.79 for Magnus 800/400Q and Lotem Quantum fails when submitted after starting the platesetter

Product

  
  • Kodak® Xpo 3.00.79 software
  • Kodak Prinergy® software all versions
  • Kodak Prinergy Evo™ software all versions
  • Kodak Magnus™ 800 platesetter
  • Kodak Magnus 400 Quantum platesetter
  • Kodak Lotem® 800 Quantum family

Platform

   All platforms supported by relevant products

Operating system

   All operating systems supported by relevant products.
Note: If installing on Microsoft® Windows Server® 2003 operating system, you need to install the Xpo3.00.79 Windows Server 2003 update first.

Symptoms

   The first job that is submitted after you start the platesetter fails. The expose fails although the plate is loaded.

Cause

   When the platesetter is shutdown, the Prinergy/Prinergy Evo render station loses the SCSI recognition, therefore the connection with the platesetter is lost.

Solution

  

You need to install the Xpo 3.00.79 SCSI update.

Prerequisites:

  • Xpo 3.00.79 software
  • Xpo3.00.79 Windows Server 2003 update is required when installing on Windows Server 2003 operating system. See Downloads page.

To install the update:

  1. On the Xpo workstation, quit all software applications and restart the workstation.
  2. Download Xpo3.00.79_SCSI.zip.
  3. Extract the compressed file using the password kodak.
  4. Double-click the Xpo3.00.79Upd01.exe file.
  5. Follow the wizard instructions. The workstation will automatically restart when the installation is complete.
  6. Start the Xpo software.
  7. Start the Prinergy/Prinergy Evo software.
Technical contact(s)
  

Tamar Kadman
Submitted by
  

Tamar Kadman
Date submitted
  

22 Feb 2007

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