In Xpo, When you send a TIFF file to a Lotem 400 Quantum platesetter with a 2400 dpi head, the job fails


Product		Kodak^® Xpo^™ 3.1.55 software for Kodak Magnus^™ 800, Magnus 300 Quantum and Lotem^® Quantum^™ platesetters Xpo 3.1.55 update 1 Kodak Prinergy^® software all versions Kodak Prinergy Evo^™ software all versions Kodak Lotem 400 Quantum platesetter (with a 2400 dpi head)
Platform		All platforms supported by relevant products
Operating system		All relevant operating systems
Symptoms		In Xpo, when you send a TIFF file for exposure on a Lotem 400 Quantum platesetter,the job fails with error message number 5532.
Error		`Layout marker library error. The job's resolution does not match the resolution of the device. The job has failed.`
Solution		Install the following update: On the Lotem Controller station: Quit the Lotem Controller software. Download Xpo_Lotem400Q_FixResolution.zip. Extract the compressed file, using the password `kodak`. Double-click the Lotem400Quantum.ChangeMinRes.reg file. Start the Lotem Controller software. On the Xpo (Prinergy/Prinergy Evo) station: Restart the Xpo software.

Technical contact(s)		Tamar Kadman
Submitted by		Tamar Kadman
Date submitted		23 Mar 2008