Product

• Kodak^® Xpo^™ 3.1.55 or 3.2.41 software for Kodak Magnus^™ 800, Magnus 300 Quantum and Lotem^® Quantum^™ platesetters
• Kodak Prinergy^® software all versions
• Kodak Prinergy Evo^™ software all versions

Platform

Operating system

Error

Error number 5175 occurred: Scsi device driver open error. (Try reset the device,Check connectors, Start driver)

Solution

On the Prinergy/Prinergy Evo station:

1. Quit the Xpo software.
2. Right click My Computer and select Properties.
3. On the Hardware tab, click Device Manager.
4. In the Device Manager window, check whether Kodak CTP is listed under IEEE 1394 and SCSI printers. If Kodak CTP is listed, you must update the driver:
   1. Double-click Kodak CTP.
   2. In the Kodak CTP Properties dialog box, on the Driver tab, click Update Driver.
   3. In the Hardware Update Wizard, select the No, not this time option and click Next.
   4. Select the Install from a list or specific location (Advanced) option and click Next.
   5. Select the Don't search. I will choose the driver to install. option and click Next.
   6. In the Model table, select Generic Printer and click Next.
   7. Click Finish.
5. In Xpo, perform the configuration process.
6. Start the Xpo software.

Technical contact(s)

Tamar Kadman

Submitted by

Tamar Kadman

Date submitted

02 Jun 2008