Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


Error message “Cannot load non-device interface, Magnus 800F” when trying to start Xpo software


Product

 
  • Xpo for Magnus 800/400Q and Lotem Quantum family 3.00.79
  • Magnus 800F, Magnus 800V, or Magnus 800S platesetter
  • All versions of Prinergy software and Prinergy Evo software that work with Xpo software

Operating system

 

Microsoft Windows 2000/2003 Server


Error

 

Cannot load non-device interface, Magnus 800F (or Magnus 800V, or Magnus 800S)


Symptoms

 

The error message appears when you try to start Xpo software for the first time after configuration.


Cause

 

The name of the platesetter model (Magnus 800F, Magnus 800V, or Magnus 800S) does not exist in the Xpo database.


Solution

 
  1. Download the ModelProperties.zip ZIP file (password: kodak).
  2. On the Xpo station, copy the extracted files to Xpose\version\output_config\ModelProperties.
    Note: In reply to the message that asks you whether to replace the existing ModelProperties.lut file, click Yes.
  3. Reconfigure Xpo.

Technical contact(s)
 

Tamar Kadman

Submitted by
 

Tamar Kadman

Date submitted
 

12 Sep 2006


    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.