Product

• Print Console 1.0-1.0.3

Platform

Intel, Alpha

Operating system

Windows NT SP 4.0

Symptoms

When you select a large number of files and press the Open button in the Submit File dialog box, Print Console closes the dialog box without adding the files to the Pending Queue.

Cause

This is a known limitation in the Print Console software.

When submitting files with the Job menu's Submit File command, there is a limit to the number of files you can open at one time. The problem is related to the total length of file names rather than the file sizes.

Solution

Submit fewer files at one time, or submit files with shorter filenames.

To permanently fix this problems, use a hot folder to submit files. For more information on how to use hot folders, refer to the Print Console Reference Guide.

See also

Print Console 1.0.4 User Guide (zipped)

Technical contact(s)

Jose Delgado

Submitted by

James Bredenhof

Date submitted

04 Oct 1999