Applies to

• Upgrading to Print Console 1.0.1 from any previous build
• Clean install of Print Console 1.0.1

Problem

Workaround

1. After upgrading or installing Print Console, enable the Service menu, choose the Configure System option, and switch to the Device Clipping tab of the Configure System dialog box.
2. Set the “Clip for leading edge clamps” field to 300 mils for Spectrum devices (ThermoFlex settings will also be posted here as soon as they are available).
3. Set the “Clip for trailing edge clamps” field to 500 mils for Spectrum devices (ThermoFlex settings will also be posted here as soon as they are available).
4. Click the Apply button.
5. Switch to the Margins tab of the Configure System dialog box and select the Halftone Proof media. Ensure that the all of the edge fields are set to zero.
6. For every other media, ensure that the “Leading edge” field is set to the value in step #2, the “Trailing edge” field is set to the value in step #3, and the “Home edge” and “Away edge” fields are set to zero.

The second workaround for this is more automatic. Download the appropriate registry fix file and run it on the Print Console workstation to automatically configure Print Console as you would in the manual procedure above.

• Print Console 1.0.1 Registry Fix #1 for Spectrum devices
• Print Console 1.0.1 Registry Fix #1 for ThermoFlex devices (will be posted here as soon as it is available)

Permanent Fix

Technical contacts

Date submitted

Last modified