Print Console-Screen2Go

Clip Buffer Allocation Error


Product		Trendsetter 800 Print Console version 2.1.4.9 Screen2Go
Operating system		Windows 2000

Symptoms		When a Brisque Screen2Go tiff that is larger than the plate is submitted to Print Console and the rotation is set to 0 and mirror set to none, the file fails in RIP with a clip buffer allocation error.

Cause		TDL not being able to handle this file's somewhat bizarre tile size: "Tiled file: tile width 48672 tile length 32". Tiles are usually close to square, and from 256x256 to 8192x8192. When rotating by 0 or 180, the TDL uses the tile width to size its input buffers. In this case the really wide tile led to a huge buffer, which the operating system choked on. There are potentially two problems here: Screen2Go created a difficult to manage file TDL cannot rotate files that have really wide tiles

Solution		A Brisque update is available that corrects the tiling problem. Contact your service representative to obtain this update - Bit_map Update 26. This update can be downloaded via Techplanet at http://techplanet.creo.com/software_solutions/workflow_software/brisque/content/docs/Ver4.0.97Updates.htm

Technical contact(s)		José Delgado
Submitted by		José Delgado
Date submitted		July 10, 2002