Product

• Trendsetter NEWS 100
• Print Console version 2.1 and later

Operating system

Windows NT / 2000

Symptoms

Cause

When making two copies of multiple jobs in Economy mode, the imaging of the two copies becomes unsynchronized after the failure of one of the jobs. 

For example, if the first copy of a job fails, that job is cancelled and nothing will be imaged on plate one. The device will continue to image plate two with the first copy of the next job. This means that for all subsequent imaging operations, the second copy of one job will be imaged with the first copy of the next job.

Solution

1. Pause the Print Console input queue.
2. From the Device menu, select Eject Plate.
3. Remove the pause on the input queue.

Technical contact(s)

José Delgado

Submitted by

Craig Wilson

Date submitted

September 30, 2002