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Cannot plate any Staccato jobs from Prinergy, but AM jobs plate fine:  IMAGE ERROR: :34354 [Data Path Control: too much Data has been received]


Products

 
  • Print Console 3.4.2.5
  • Prinergy 2.1.0.18
  • TSMCS 1.14

Operating system

 

Windows 2000


Error

 

IMAGE ERROR: : 34354 [Data Path Control: too much Data has been received]


Symptoms

  All Staccato jobs fail and the operator receives an error message in Print Console.

Cause

 

Print Console 3.4.2.5 is not compatible with MCE firmware version 1.14.


Solution

  Upgrade Print Console to 3.5.0.41 (Controlled Release version 2.0).

Technical contact(s)
 

José Delgado

Submitted by
 

David Winkler

Date submitted
 

11 Dec 2003


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