Cannot create or edit media sizes


Product		Print Console, version 4.x
Machines affected		Any GMCE output device

Symptoms		Cannot create or edit media sizes in Print Console after changing the operating system's regional and language settings.

Cause		The ghost image is created on a workstation that has regional and language settings configured for US English. If you change the regional and language settings on your workstation to anything other than US English, you will not be able to create or edit media sizes.

Solution		This problem has been fixed in these versions of Print Console: 4.6.0.165 and later (for Magnus VLF CR 4.0) 4.8.0.121 and later (for Trendsetter 400/800 and Trendsetter NEWS CR 2.0) 4.10.0.5 and later (for future Magnus VLF releases) Either install one of these versions or use this workaround: Set the regional and language settings for the operating system on the workstation to US English. Note: You do not need to change any language preferences you have selected in the Print Console Preferences tool.

Technical contact(s)		Jose Delgado
Date submitted		06 Nov 2006