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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Product |
Print Console, version 4.x | ||
Operating system |
Microsoft® Windows® XP |
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Machines affected |
Trendsetter 400/800, Trendsetter NEWS with GMCE CR 2.3 |
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Symptoms |
Prinergy and Prinergy Evo jobs abort with PSRM error 100164 and Windows error code 5 (Access Denied). |
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Cause |
Data cannot be sent to PSRM from Prinergy or Prinergy Evo systems running on Windows XP due to security settings in Windows XP. |
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Solution |
Install DCAPI Server 2.0.6.30 |
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Technical contact(s) |
Jose Delgado | ||
Submitted by |
Andrew So | ||
Date submitted |
30 Aug 2007 | ||