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Upgrading the thermal head firmware version 2.00 triggers error 17672 or 17673


Product

 

Thermal 1.X head


Component

 

Thermal 1.X head firmware version 2.00


Error

 
  • 17672: HEAD: checksum error in < head subsystem> calibration block
  • 17673: HEAD: checksum error in < head subsystem> configuration block

Symptoms

 

After upgrading to head firmware version 2.00, you receive error 17672 or 17673.


Cause

 

The thermal module of the device you're working on is too old. Without thermal module version 3.38 or later, the new hms block and all of its parameters are not visible.


Solution

 

Type the following commands:
>>nvs save hms cal
>>nvs save hms cfg

If the error persists, you can safely disregard it. These errors do not affect machine functionality or plot quality in any way.


See also

 

Thermal 1.X Head Firmware Version 2.00 Release Notes


Technical contact(s)
 

Jeff Edgar

Submitted by
 

Maureen Munroe

Date submitted
 

06 Jun 2006


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